Unified Communications Infrastructure

I can connect to my Unity Web/SA page fine from my workstation but when I click on Subscriber pagelink, it just hangs with hour glass. If I RDP to the machine, I can open it on the server. Running Unity 4.05 I have DNS entry. If I connect using IP ...

Is it possible to install VoiceRecognitionServer on the same server as Unity7 (7825 I3) ?

Has anyone encountered a problem with the failover wizard NOT being able to find the secondary server from the windows browser? Installed Unity 5.01 integrated with exchange for failover. When running the failover wizard on the primary server I can...

I have read that Cisco intends to support Office 2007 documents in future releases.However employees are attaching documents as attachments to meetings in Office 2007 format, .docx, .xlsx, etc.You cannot preview those documents, and when saving those...

I have a customer running Unity 5 that needs to adjust the message prompt wave file. They need a few seconds on silence before the beep is played. Unfortunatly the advanced setting tool doesn't add the time before the beep in som instances.Right no...

I recently ran into some issues with our off-box message store, and all of the research I came across pointed to performing an offline defrag of the message store. I also came across information regarding how long it would take, about 1 hour per 5Gb...

I have a PC with 2 NIC cards (2 MAC Addresses).For trainning purposes, I want to run two instances of IP Communicator each one with one MAC Address.How can I do it?Thanks in advance!Luisa

I configured and generated the ALI that I need to submit to the service provider. What I am looking for are what the steps I need to have this submitted, specifically, in the LA area. I mean, do I just call ATT or they have a special number to call ...

We are wanting to implement Unity, however are concerned about Disaster Recovery. We have multiple locations and if we place a Unity servers at each location it will be quite costly. However, if we place one or two Unity servers in a single locatio...

We have CUPC 122 with CUPS server 6.02. CUCM Version 5.1, ldap synch enabled.All users work fine but 1 particular user cannot control the Softphone and is permanetly disabled. The config for this user is same as all others. The fault moves with the...

While upgrading CUCM (publisher) from 5.1.1 to 6.1.2, we got a message saying that the upgrade is not allowed. Is there any known reason for that?A part of the output we got during the upgrade process is presented in the following :------------------...

Anyone using this set up yet?If so, any problems or issues?

Hi All,I am trying to import a csv (or text file) with 900 users in it. It gets to the part where it says "Loading subscriber data... 1 of 1" and sits there forever. I left it for 8 hours once and came back and it was still showing the same thing. ...

Hello, we have a SIP gateway and need to find a way to prevent "untrusted" phones from sending SIP messages to gain unauthorized access to make calls over the PSTN. It is not possible to implement an access-list to reject SIP messages from the subnet...