Unified Communications Infrastructure

Is there a way to have multiple voicemails on a phone line without just simply adding another phone line? For instance I would like it so the user has their personal phone line that they're able to call out on, but then have a button on one of the p...

I'm getting this error from Cisco Sync service in eventviewer from CAD servers after installing CAD 7.2.2 in PG servers (Duplexed). Not sure what exactly it means but i'm able to login to Agent desktpo, Supervisor desktop etc. Does anyone knows why t...

Hi folks!Does CCM/E 4.x or 5.x can send spontaneous traps, about a service or interface down, to a CUOM manager?Thanks a lot!Leonardo

Hi All,This is regarding an issue with MCS 7845 H2 Installed with CUCM 6.1.1-2000.3. The system was working perfectly without any issues.There was an issue with the electricity at the location and MCS was shut down.After restarting, the Server Hangs ...

I've loaded CCM 5.1 over VMware a while back and had this running but am now trying to bring up CCMadmin and have been unsuccessful. The Virtual Networking parameters have been tried in every way I could possibly thing of and I am not able to get a d...

Hi Guys, I have noticed that we are getting the error message below from the SQLServer on our Unity Server whenever it tries to backup... "Failed to Create. Operating System Error = 5 ( Access is denied ).. On the cisco troubleshooting guide, it ment...

Hi,What is the max. size of Logs files for event viewer in ICM 7.2.2 servers in enterprise environmnet. Right now it is configured as default 16 MB and sometimes if there is any issue logs are getting overwritten just with in 2 days.

This may sound like a simple question but believe me I have scoured documentation and cannot see how to install the Nokia E51 cop file into Cisco Call Manager v6.1.I have the cop file (from Nokia), can anyone give me some direction on where and how t...

Dear Friends. I need help on voice mail access. i have ip phone with 3 lines. All the 3 lines are having different DN configured. For example, 1000,1001,1002 and all the three DN having vioce mail boxs configured separately. When i receive a voice m...

I am trying to do the following:Call comes in on PRI with telco sending the digits of 8830Based on the following schedules the call should get transferred:Mon-Fri 8am - 6pmTransfer to 3830Mon-Fri 6pm - 9pmTransfer to 4830Mon-Thur 9pm- 8am, Friday 9pm...

We are getting ready to deploy CUCM 6.1 for a customer and will be using the mobility feature so they can have their desk phone and cell phone ring simultaneously.The customer's question is this:User IP Phone DN - 1000User Cell phone - (319) 555-2...

Hi All,Can anyone please provide me the URL for CallManager 6.0 AXL API. Thanks in advance.

I have a Unity UM box that gets the following error every day at the same time:One or more messages have been held in the Unity MTA directory for 30 days. This directory is used by the Unity Messaging Repository service to temporarily store voice m...

After upgrade form 4.x to 6.c cucm upgrade, TSP is not working from outlook. And yes, I am running new 6.x TSP.It worked when I was on 4.x CUCM.Any ideas???