Unified Communications Infrastructure

Load sharing in between publisher ans subscriber

I do have two clusters of CCMs. Each is having one publisher and one subscriber.Will it be better to assign the ip adderss of subscriber server as the tftp server 1 in the ip phones in that same cluster to minimize the load of publisher.please sugges...

Unity Express IMAP Username and Password

I have looked every where and I can not find this basic information. When connecting to unity express via IMAP what is the username and password ?? is the username the ext number or username ? is the password the PIN number for the Voice mail box...

Unity - TRAP

I am running Unity 5.0. On Unity server, I have 2 integrations; CCM and analog PIMG. My subscriber is associated to PIMG integration. I configured TRAP option for recording using my home phone (analog). I clicked "recording" on the media bar on the ...

Busy Ring Tone

When i am on the call either its Internal / External. In between if someone call?s me I can see the popup on my phone screen but the user who is calling to me doesn?t know that I am already on the call, so here what we want is that if when any user ...

Upgrade CCM 5.1 to 6.0

We have a CallManager 5.1 with more than 500 DLUs, it works fine since few months.We want to upgrade it to Communications Manager 6.0.1 but we can't find an official migration procedure on Cisco website...We received an "upgrade 5.x to 6.0" CD which ...

Upgrade to Communication Manager 6.0 from CCM4.1 PROBLEM

Hi, I just upgraded to CUCM 6.0 from CCM4.1. The install went smoothly but not my phones don't register and the CCM service is activated but is not running. If i restart the service it will come up for a couple of minutes and then go not running ag...

Can Personal Communicator send data to 3rd party apps?

We have a customer asking if Personal Communicator can be used to trigger another app during an incoming call event. Can you somehow "tap" into the application to scrape the screen pop when a call comes in? The other option is to use the JTAPI piec...

Unity doesnt recognize owernship of CH with Distribution List owners

Unity 4.05 with Exchange2000/2003 envt - when we create or import DLs into unity as owners of a Call handler - when the users who are unity subscribers in that DL call into the Greetings Admin to change the greeting of the CH, once they enter their I...

Resolved! IPCC 5.1 Installation Problem---AXL Admin user

Hi all,I am trying to setup IPCC 5.1. Each time I try to authenticate to the Publisher I get the error CCMAXL exception.I have checked the documentation and I need to create the AXL Admin user.How do I do this?

Unified messaging 4.2 with exchange 2003

I have unified messaging 4.2 installed on a windows 2003 sp1 machine we had ssl installed and we were having issues with periodically when we try to open the System administrator it gives us back a blank screen. WE took off SSL thinking that is what...

ccm 4.1 and vmware

Hi, can i install ccm 4.1 directly into the vmware as we can do it in the case of cucm 6.0...???please help me...

CCM 4.1(3) event logs

Hi,i got alot of error logs in CCM server.Can anyone help me troubleshoot it? or what could this mean?tiaRobHere's the event log:note: every device/phone generates 2 error logs like below=========================================Error: kCtiLineOpenFai...

enabling root account for cucm6.0 os platform

Hi, i need to enable root account for the cucm6.0 OS platform which is disabled by default.i have installed cucm 6.0 in the 7816server.i want to take the vm image of that harddisk which im going to load on an ESX server.thats why i need root accoun...