Unified Communications Infrastructure

when dialing the main number 440 282 6768 the number gets translated to a call handler 5201 (autumn aeges main)which is done through Unity. this call handler stopped responding. rebooted the Unity server but it didn't help. in the event logs there a...

I need to backup a Unity 4.0.2 VM only (but integrated with AD) and restore it to a new server. The message store is about 40Gigs. Will Dirt have a problem backing up that much data? How long would it take to backup the existing server and how long t...

Have a new Demo system that I am working with for the first time. Things seem to be set up correctly, but as I am testing, and trying to schedule a simple meeting, I am getting an error message :Request to server timed out. Please try again."What s...

Hi -I've just started to look at a few online resources for Citrix? Voice Office suite of applications and the application called Visual Voicemail, which is reported to "interface with Cisco Unity regular voicemail or unified messaging through IMAP."...

I am in the process of migrating from Exchange 5.5 to Exchange 2003 for my Unity message store. I've already set up the Exchange 2003 server as a mail server so that I could work out any Active Directory Connector issues. I am referring to the Reco...

Customer migrated all users from original partner Exchange 5.5 server to a new server. Only account still pointing to the original partner server is "EAdmin". Customer also used the procedure to change the partner server in the REconfiguration and Up...

Unity V4.04 w/ Call Manager V4.1(3)sr3C. There is a group of users assigned to a particular partition who cannot leave messages for other users on Unity. They can receive messages fine from all other partitions except the one in question. I have l...

Hello,A friend of mine just purchased a used MCS-7835-I1 server without the CCM software. Now they need a CCM 5.0 license. A sales rep told them that they would need the LIC-CM5.0-7835-I1 which apparently comes with 14000 license units. However my fr...

Unity 4.2.1, Centrex SMDI integration.I am getting the following message when I try to use a phone as a playback device, " No ports on the voice server are available for outgoing calls". It appears to be set up correctly with a valid phone number an...

I am planning to upgrade a Unity from Voicemail only to Unified message system. can anybody help me about if the viewmail is mandatory for the end user to listen to their vm from PC, is a media player or something else will do the same thing instead?...

Hello,We need to perform an optimization into our ICS 7750 CCM 3.3 and Unity VM. We want to update it with the latest patches ,VM account creation, clean-up of unnecessary VM boxes, also clean-up CCM user accounts, and setup AA function for AA/IVR ...

Hi,is there a possibility to show the "after greeting" settings for the user in PCA?thanksmehmet

I have an occasional need to use an internet account in my unified messaging. I can add the account (Internet) and set it to my gmail account, and create the alias in Exchange (I then uncheck the show in email address book as to not confuse my other...