Unified Communications Infrastructure

When one user call to one extension that is not answered, the unity answer that call playing some prompts and ask for leaving a message. After record the voice message the user press key 1 on the phone to send the message, and the unity play another ...

Failover wizard is runnig smoothly and we don't see any red cross on the replication monitor from the primary server sql enterprise management. However the new subscriber just doesn't replcate to failover server. The account for sql is unitysql which...

Unity 4.1 Unified with Exchange off-boxI'm about to bring up a new Unity server for our other site. We do not have any overlapping directory numbers, but after speaking with an integrator, he said that we will still need dialing domains, thus result...

I am getting a problem where Internal Calls work fine but for External calls, if they come through on port 1 then the call goes through to voicemail but if they come in on any other port they are disconnected.

When created a new user and seemed that the subscriber template was working, Conversation style is Standard Conversation, and the new user has the same setting as the template. However, most of the existing users have the Conversation Style as Altern...

I have a customer who has outgrown their environment (DC off-box with Exchange on-box). They want to uninstall Exchange from the Unity server and install an Exhange server off-box. Can they use the same MS Exchange license? And, where can I get th...

I'm trying to locate a CSA that you can install on Unity server which is Unity approved.Can someone please direct me where I can download the CSA fro Unity ??TIA

Now I want to import subscriber through Unity Bulk Import.But when I open Unity Bulk Import, system prompt "failed to get resource from CubiRes.DLL.Language ID=2052"

Greetings allI am having a problem with Unity 4.0.5 throwing an HTTP 401.1 error when trying to access the Administration and Status Monitor web pages.Error is: HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.Internet Inf...

Is it possible to run the security agent without the admin page being setup? We brought in an outside group to assist with our upgrade. They setup the security agent, but did not leave the location of the admin page. After browsing through the IIS...

When using this Unity Utility to generate WAV files; WAV files are delivered properly; however a *.wav file is being generated in C:\documents and settings\unitymsgstoresvc\local settings\temp and the files are not self deleting after the message has...

Uty 4.0.4 CCM 4.0.2I've seen in other posts about transfering a call directly into someones voicemail box by pressing, Xfr, *, Xtn # then Xfr again.Is this feature enabled by default? Is this setup on CCM or Uty?Cheers,NJ.