Unified Communications Infrastructure

There is a bug CSCsa80702 on unity version 4.0.(4). This usually occurs after installing Windows 2003 SP1.Workaround options.Once Unity 4.0(5) releases, an upgrade to Unity 4.0(5) will resolve this issueOther options for workarounds:1. Uninstall Win...

I am using Dirt to back up Unity on a weekly basis. I also want to do a full backup on my Unity server using our enterprise backup product. I have the Exchange agent installed and it seems to be backing up Exchange ok. I also need to back up the SQL ...

We want to order 2 ports TTS for Unity 404 on MCS server, however the one we received is :ICS-UNITY-4.XUPG=(feaure,ICS-UNITY-4.XUPG=). I think this is for ICS7750. What's the TTS part number for non-ICS7750? Btw, our unity is not orderred as a bundle...

Unity 4.05, TSP 8.01. I am confirming operation of the System Transfer option in Unity. When the System Transfer conversation starts, its throwing Event ID 523 in event log. The description for Event ID ( 523 ) in Source ( CiscoUnity_PHTransfer ) ...

I have an Active Directory Question. I am trying to understand the different permissions, a Domain Admin and a local Administrator have? We have a client with a unity at 4.04. The main admin account is listed as a Domain Admin. They Domain Contro...

I have a customer with about 25 first level Call Handlers and a couple of hundred level 2/3 handlers. Lots of "press 1 for travel sales", "press 2 for insurance sales", etc. They would like weekly/monthly automated reports on how their customers are ...

Our Unity 4.04sr1 is integrated with Exchange. We have a general mailbox setup for a satellite office that is not linked to an Exchange user. Anyone calling after hours will be sent to this mailbox. Is it possible for someone to access the PCA for...

Any idea how to fix this ? I think this mail account got corrupted.Event Type: ErrorEvent Source: CiscoUnity_BMsgConnectorEvent Category: NoneEvent ID: 10005Description:The CsBMsgConnector service encountered a problem accessing the Broadcast Messagi...

Can I install unity 4.0.5 on new MCS7825.Use the Unity uninstall tool and then build the server based on Unity 3.1.6?Problem is I do not have 3.1.6 CD's available.I know I can get the Apps/Service pak CD's on line but would that be enough to complete...

Is there a way without doing a restore to see if the dirt backup file is good before upgrading unity to 4.05?

I have a unity 4.x unity server with 500 UM User Licenses and 32 sessions. I'am having to move ~ 200 users over to a new building with an isolated pbx, exchange and AD enviorment. Is it possible to take 16 sessions and 250 users off my existing Uni...

I have two customers who both have unified messaging.Unity 403 off box exchange 2K server. I am tring to find out what happens if the unity lose its DC and meantime unity reboots. Here is what I find out.COndition: no DC availableOne customer's unit...

New Unity 4.04sr1 with E2003 offbox. Unity server has w2003/e2003 system tools installed and partner exchange server is e2003. Having a few issues and looking for help - configured 2 test phones and imported 2 users into unity (who are not on partne...