Unified Communications Infrastructure

I am looking for info on Active Directory design(official and unoffical) with Unity UM. What options or issues are there to commmunicate accross AD forests that are set up as peer to peer and not parent child. The peer to peer relationship exists b...

Does Cisco have a newsgroup that can be subscribed to? And does anyone have any links to other newsgrops for VOIP and Unified messaging.

Can i build a unity UM server in one location and have the Exchange server in a seperate location?

We have a customer has Unified message network.Unity403. sr1. three exchange 2000 servers. one on the same lan as unity, the other two sit on the WAN. But they have 20M over the WAN and delay is 20ms. However wan subsriber will get the error "system...

Unity 4.0.3 SR1, Exchange 2003 SP1We recently added 4 more E2K3 servers to our original 2 servers. When we use the Exchange "move user" tool to move the mailboxes to the new servers the "Exchange Information" displayed on the Unity subscribers profi...

Unity 3.1.5, CCM 3.2.3, Exchange 2000Once in a while, unity stops recording the message before the user has finished. The message delivered is truncated and is missing the ends. This is not a recording limit as the cut doesn't happen at the same time...

We have our PA system set up to match our directory to Unity so we can grab the recorded names. When I hit the load recorded names the system fails to get any recorded name. The log files show that it is looking in \\unity-pilot\C$\Commserver\Stream...

Hi,Unity 4.0(3) with CCM 3.3(3).My question is that if I can speed up the unity system prompt when accessing unity or retrieving message.Thanks,Joe

4.0.3sr1I believe i'm having issues concerning codecs. At the local site where Unity and Call Manager is in place, voice mail can be accessed using the 711. At the remote sites that are using 729, subscribers get a fast busy when dialing the voicemai...

Hi,Is it possible to add a digit to the number displayed on the phone? For example, if the ISDN calling number is 409XXX can we make it, 0409XXX?Thanks very much!Erik

Hi, I was wondering if integrating Unity with Active Directory on Windows 2003 server Russian addition with Name and Surname fields in Russian is supported? As I know Russian character codes are in a different range so I was wondering if it could cau...

Hi,Under CallManager Serviceablilit | Control Centre when I select the Publisher it replies with "Cannot connect to server" - but the box is up and running.Is there another service that has to be started?Thanks,Erik

Hi,Currently when a user / caller is transfered to the Operator, the Unity prompt is 'there is no operator available'. What is the quickest and cleanest way to send all calls intended for the operator, to an external number rather than the system Ope...

Hi,Have a issue I've narrowed down to a offbox Exchange notification to Unity issue I believe. Most of time the MWI lights just fine but when it doesn't it is for periods of time then it starts working fine again for awhile. When I have caught MWI ...