In call manager I am creating a route pattern to send some numbers over a SIP trunk. Below is the RP I am creating.209[0-6][0-1]XThis will send 209000-209019, 209100-209119 etc. over this trunk allowing to create just one route pattern rather than cr...
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We have Cisco Unity integrated with O365 for Unified Messaging. I see from this URL that only 1800 users are supported with one service account and if we need more then we need to add another service and associated additional users.Configure Unity Co...
CUC version 15. User says they get a mailbox is full message but they have no voicemails. CUC mailbox says they have 26 voicemails. User cannot get to deleted folder to see if there are any deleted messages that could be removed. Settings on Unity si...
I have Cisco Unity Connection Pub set up in one location and a Sub in another. Each location has SIP trunks running into a CUBE gateway. The issue I am seeing is that the calls coming into the SUB location are make a connection to the PUB call handle...
Hi team, i know how to change the dns of CUCM 14 and UCCX 12.5 ( set network dns .... ) but i dont know in this version if i need to reboot servers (CUCM is a cluster of 3) and uccx is standalone) and the correct order to do it. i dont find similar ...
Hello guys,Does anybody know what's the point of "offer-all" at the end of the "voice-class codec" command?Doesn't CUBE sends all codecs from the "voice class codec" even if we do not configure this "offer-all" or maybe I miss something?Best Regards,...
What is the use case of "Out of Dialog Refer CSS" on SIP Trunk?
Hi All! Hope you are doing good! I have one client that is having issues trying to add a Backup device to the DRS system. The CUCM version is : 12.5(1)SU2 We already restart DRF Master and Loca l on the cluster. Cluster details: PUBSUBCUP1 CUP2...
Hi all,CUCM 11.5.1.12900-21Rocky Linux 9.4, OpenSSH_8.7p1, OpenSSL 3.0.7 1I am attempting to set the Rocky server as a backup device for CUCM. I initially got the errors regarding key exchange algorithms and host key types not matching, so I enabled...
Hi, We would like to build a relatively simple IVR based on Unity Connection.The worker calls the CUC number , and make an outside user system transfer (authenticated with UserID and PIN ) to a mobile or PSTN number.As we need to record all the calls...
Hi everyone Our customer lost the CUCM Publisher node. This node is Business Edition working on the UCS M3 Server. They had a RAID Card Error. Anyway; They were working on CUCM Subscriber a lot of time. I installed CUCM Publisher from Subscriber. Act...
I am trying to upgrade from CER 11.5 to 14. When running the pre-check COP file, as well as utils diagnose test from the CLI, I am getting "Error, intra-cluster communication is broken, unable to connect to [IP address of the server on which I'm runn...
Hello all, my issue is slightly different, I try to migrate from CM 7.1 to 11 using the useful tool PCD for now i stopped all installation process since the PCD version 11 unable to complete the migration task. simply, i cannot hit the "Browse"...
Resolved! CUCM Data Export Failed
Hello, I have installed a new CUCM v14 and want to import the configuration of an older cluster v11.5. I have installed the ciscocm.DataExport_v1.0.cop.sgn file on the old cucm publisher. When I run the Utils system upgrade dataexport initiate comm...
I need to upgrade CER from 11.5 to 14 and have access to three ISOs. Does anyone know which I should use for this purpose, or is there a different one I need? 14.0.1.10000-7-recovery.isoBootable_UCSInstall_CER_14.0.1.10000-7.sha512.isoUCSInstall_CER_...
