Good afternoon,I am a bit confused on which module I need to purchase when upgrading a voice gateway. We currently have a VWIC3-1MFT-T1/E1 but it doesn't seem to spell out whether it is clear channel or channelized. Honestly, I don't know the diffe...
I am trying to forward a phone number to an external number from another phone. The forwarding number is always changing because it is a helpdesk number and it forwarded to different cell number. For Example ext. I want to be able forward ext. 8000 ...
Dears,We are using CUCM version 11.5 . We purchased additional 10 licenses and get 10 X 'UCM-12X-BAS-UCL'Could we use UCM-12X-BAS-UCL for CUCM version 11.5 or we should ask it to be changed to 'UCM-11X-BAS-UCL'?
I have CUCM 11.5, Expressway 12.5.6, Room kit mini with latest software, CMS 2.4I have registered room kit mini as MRA via Expressways, I am unable to do adhoc conference on them, when I select Add button to do a conference & call the second party, I...
HI, We had a test IMP Publisher Server installed into our cluster which I want to remove.I tried to delete the server but it keeps saying to remove it from the Presence redundancy group.Trouble is I can't remove it from there .Anyone come across this...
Hello, I am facing one way audio issue for incoming calls through TCL Script with a customer. Call flow as below, Caller--> STC-SIP-->CME-->TCL Script with AA -->Extension When somebody calls to the Company number from outside, the call is hitting to...
Hello,I was trying to set up Conference Now and due to the fact that it didn't work (call was accepted but no announcer) I've noticed this specific error message on the Media Ressources > Conference Bridge page. 1) What would be the most common way ...
Hi , have some questions on the Master Account created at install for PLM - Co-Resident on CUCM, and other Admins 1) The CLI command on the CUCM Publisher > license management reset user passworddoes this reset the pswd for the Master Account creat...
Hi All, Can we get to know from CUC unity connection, which user has done what from logs /Audit logs. if suppose User A(admin) tried to retrieve Voice messages of other(user B) then can we get to know from logs?? we need to restrict that this User A ...
Hi. We have a secure CUCM 12.5 cluster.We managed to encrypt with Secure Profiles each and every single phone model apart from ATA187.The ATA187 has the latest firmware 9-2-3-1. I have attached a Picture with the packet capture that shows the error w...
hi,i have Cisco Unity Connection.After i listen a messagge in my voicemail,is there a fast way to recall the voicemessage sender.i'd like to have the option after message that permit me to recall who has left the voicemessage. thanks
Hello! I am trying to find a list of capabilities/feature summary the CUCM v12.5 has. A list that might go something like this: - Extension mobility - Telepresence device control - SIP - TLS etc It have found it impossible to find a single doc...
HelloExpertsI got new job at a company and company has Cisco UC endpoints 400 over ip phones and infrastructure(cucm cluster, IMP cluster, Expressway core and edge cluster) and CUBE. Management wants me to do daily health check of UC infrastructure a...
Dear Support, As I read my Cisco CUCM version is 11.5.1.12900-21 and I tried to install the device pack 11.5.1.17112 to support Cisco Spark Room Kit Unfortunately after the installation I cannot find it in the list once I add a new device please assi...
