Unified Communications Infrastructure

Hello, What the procedure to enable Smart License Reservation Feature in Call Manger Version 12.0? Thanks 

Hello, I have a CUCM and a QNAP...now the CUCM is doing the backup on a server but now i have to set the DRS for making backup on the QNAP. On the QNAP I have a user with administrator privilege, SFTP enabled, a directory created for the backup and e...

I'm curious if anyone has run into this before.  I have Syn-Apps existing on my system which sends text alerts to phones when triggered by another product, Alertus.  Syn-Apps requires the Authentication URL under Phone URL Parameters header in Enterp...

I have enabled Compliance on IM and Presence Service System version: 12.5.1.10000-22 to a SQL database but only the [JM] table is getting populated with information? What do I need to do to get screen shares and file shares to be populated into the d...

Hi When I call a hunt pilot, on the called phone's screen is displayed the name/number of the hunt pilot.But, I know that we can display the caller phone number. I already enabled this option in the hunt pilot (Calling line ID presentation and Callin...

От провайдера приходит INVITE INVITE sip:4951234567@.0/UDP 172.16.99.1:5060;branch=z9hG4bKbljtbl9jdmmxlkoxstobstblk;Role=3;Hpt=8ef8_16;TRC=ffffffff-ffffffffRecord-Route: <sip:172.16.99.1:5060;transport=udp;lr;Hpt=8ef8_16;CxtId=4;TRC=ffffffff-ffffffff...

Hi guys, I have CUAC standard license and want to use Call park but don't know how to create call park, what in my knowledge the CUAC business server will create with CUCM! but how to create it with CUAC standard? Thanks for all

Hello Friends , We have Cisco Router 2921 with UCSE server module installed in same.We have installed ESXI 5.5 with CUCM 11.0 unrestricted . Now we are planning for up-gradation of CUCM from 11.0 to 12.5 . 1. Can anyone help me for this up-gradation ...

Hello,we have different CSF devices.Each device has a device pool and a location.The location  filed is also available in the devicepool. Which Location Field is used, if i have both configured ?

I have a call handler that was not working correctly.  I create another one to do what I wanted that one to do and I went in to delete the bad one and it tells me the handler is in use and will not delete it.Is there some way to have it not be in use...

Hi when a Jabber (12.7.1) participant is added into a CMS (2.5.4) call, we do not see them represented as per the directory in the roster list (e.g. thumbnail picture). It works for those dialing in normally. How does the roster list actually work in...