I have users in a call center environment that currently use CIPC softphones for their functionality. Looking at the future and I see that CIPC is no longer supported after 2021, will Jabber be the replacement product. Can the current version of Jab...
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I have enabled Compliance on IM and Presence Service System version: 12.5.1.10000-22 to a SQL database but only the [JM] table is getting populated with information? What do I need to do to get screen shares and file shares to be populated into the d...
Hi When I call a hunt pilot, on the called phone's screen is displayed the name/number of the hunt pilot.But, I know that we can display the caller phone number. I already enabled this option in the hunt pilot (Calling line ID presentation and Callin...
От провайдера приходит INVITE INVITE sip:4951234567@.0/UDP 172.16.99.1:5060;branch=z9hG4bKbljtbl9jdmmxlkoxstobstblk;Role=3;Hpt=8ef8_16;TRC=ffffffff-ffffffffRecord-Route: <sip:172.16.99.1:5060;transport=udp;lr;Hpt=8ef8_16;CxtId=4;TRC=ffffffff-ffffffff...
Hi guys, I have CUAC standard license and want to use Call park but don't know how to create call park, what in my knowledge the CUAC business server will create with CUCM! but how to create it with CUAC standard? Thanks for all
Hello Friends , We have Cisco Router 2921 with UCSE server module installed in same.We have installed ESXI 5.5 with CUCM 11.0 unrestricted . Now we are planning for up-gradation of CUCM from 11.0 to 12.5 . 1. Can anyone help me for this up-gradation ...
Hello,we have different CSF devices.Each device has a device pool and a location.The location filed is also available in the devicepool. Which Location Field is used, if i have both configured ?
I have a call handler that was not working correctly. I create another one to do what I wanted that one to do and I went in to delete the bad one and it tells me the handler is in use and will not delete it.Is there some way to have it not be in use...
Hi when a Jabber (12.7.1) participant is added into a CMS (2.5.4) call, we do not see them represented as per the directory in the roster list (e.g. thumbnail picture). It works for those dialing in normally. How does the roster list actually work in...
I want to Record and external to external call as follows : First Stage of the call : Customer Mobile Phone Calls the my ISDN/E1 PRI Number ----- E1 Line --- Voice Gateway ---- MGCP ---- CUCM Cluster ----- Cisco IP Phone 8841 (answer the call) The C...
when a user use mobile phone to join in meet-me conference and put on hold,then meet-me conference play hold music,any setting can close itwhen a user use mobile phone to join in meet-me conference and put on hold,then meet-me conference play hold mu...
Hello. The current CUCM(IMP) version is 12.5.1.10000-22.It consists of one CUCM publisher and one IMP publisher.CUCM and CLOUD SSO integration is in progress.In the process of SAML enable test, http 500 error occurs. Why does http 500 error occur whe...
Resolved! Unity Message Archiver error
I am trying to connect to Unity using Message archiver to check if user has any voicemail on there box but keep getting error in the attached screen. I used this in the past and it was working fine. today not to good :(.
Hello I'm having an issue getting emails to send from multiple Unity Voicemail boxes to one user. When I update the SMTP address I get an error of 'An object with the SMTP address (user@cuc-pub.ad.domain) already exists'. That error makes sense but...
Es posible marcar los paquetes de señalización desde la aplicación de Ip Communicator
