Unified Communications Infrastructure

Hi all, I have implemented Agent Greeting functionallity in UCCE 11 and everything seems to be working ok, except for the file is only played to agent and not to caller (or at least the caller do not hear it) Any idea of where the problem is? Than...

Hello Everyone,I have my Mac connected to our CallManager via Expressway 8.5.1 MRA using SAML SSO using Jabber Version 10.6.0 (202336).Our CallManager, IM&P and Unity Connection Servers are all 10.5.2My issue is that Voicemail shows as "has stopped w...

HI all, I am trying to see if there is a way to setup a default user access group for CUCM users in LDAP integrated environment, when building users manually in CUCM you can specify this under user template but what if CUCM gets user DB from LDAP, th...

Hi all, CUCM 9.1.2 We have a faulty subscriber ( causes code yellow alarm when there is a high load)   on CUCM cluster and tomorrow we want to replace this sub with a new server. WE will install new server with the existing hostname and Ip adress. My...

hi folks, Am facing an issue where i have 2 systems on which CIPC is installed. When A calls B, both extension de-register when ANSWERED and re-registers within a second. On system McAfee AV is installed. Its a closed environment so ports are opened...

What happens when you add phones to CER but run out of licenses (before you can purchase more)? Message-Phones being tracked exceed the number of user licenses available.What 911 information is sent?Is the correct ALI information sent?What happens wi...

Hi  I have a WLC5760 with 1702 APs, our throughput is really low(about 30Mbps in 802.11n).any solutions?

Hello, I want to put together a small scale UCM Server, running off VMWare.  I don't want to use any cisco provided hardware, I just want UCM and CUPS running in VMs on my existing farm.  I would like to know, do I simply need device/user licenses, i...