Unified Communications Infrastructure

Hi, I am trying to get presence working on Cisco Unified Attendant Console Advanced with IM&P/Jabber From the IM&P SIP Proxy logs I see SUBSCRIBE messages coming in with the correct sip uri/jabberid: 16:06:28.401 |PID(18011) sip_protocol.c(6330) Re...

Hi, I'm planning a new BE6000 Medium implementation.  While I need the CUCM and Unity, I'm not certain that I need IM&P, and in it's place I'd like to add the Telepresence Server to give some multiparty MCU-like functionality to video conferences. T...

Hi, can anyone tell me if the the serial cable on the VG248 can use for VG224 as we are replacing the VG248 analogue vgw. VG248 is not supported on CME. Thanks.

Hi All , we have configured voicemail for our reception phone and recorded a personal greeting , everything is working fine but when users call and call is not answered first Cisco default Voicemail is heard then our recorded greeting. i have checked...

 Hi everyone. We are using a call recording application to record calls using SPAN. Everything works fine, but there's a problem when we use hunt groups. If we call a Hunt pilot (which is configured correctly) the call is not recorded. It seems the R...

Hello AllSure there is a quick answer to this one, we are transferring calls from our CCX system to a hunt pilot number of 00000002.The line group of 00000002 contains six separate DN's to which the calls is presented using the longest idle algorithm...

Hi All,   Recently I have built 2 UCS B200 M4 module in our Datacenter .currently ESXi6 .0 is running on the servers . I want to monitoring motherboard Front and Rear Temperature . Can some one help me threshold  value and operating temperature and t...

I am dialing into one of the site from my cellphone. For example the phone number to reach the site is 214 234 1234 and I can reach the site. But I don't find any translation rules in the call manager or the router that translates the number 214 234 ...

Customer has 4 x CUCM/CUC clusters globally with 9.x licenses pooled into 1 ELM. We are spinning up PLM 11 in preparation for upgrade to 11 for one cluster at a time. What is the best way to get license for new PLM11? They do have unused license on E...

What document covers getting accounting information (CDRs or AAA) from the Cisco Unified Border Element?

Is there a way to disable the options in the voice mail access prompt? When users access mailbox, Greetings = “To play voice msg press 1, play email press 2, fax press 3, receipt 4, help 0” I do not have email and fax, receipt, help services. How do...