Unified Communications Infrastructure

I am installing a fresh Unity Connection Publisher on a BE6000M (C220 M4S) and getting a critical error during installation."rpm --percent -iv --replacefiles /common/rpm-archive/10.5.2.12901-576.i386.rpm " failed (1) I have used the ova provided on t...

NEED URGENT SUPPORT=====================Am in an implementation phase for Collaboration Edge for MRA . The problem is that at this point of time we have no PAK/Licenses available. Its with a different Cisco Partner and these licenses are not yet deli...

Hi everyone,We are experiencing unussual problem with one of our phone system related to it's CPU.Simply when you dial a number it seems to ring, but other side doesnt hear anything.Topology is :      -     UC540 / SF 300 / an about 10 phones        ...

hello, i am planning to perform an upgrade of our UCM and UC along with IM-Presence and Prime collaboration. We are currently on version 9.1 and i would like to get to version 11.x. I have never done this before but our non-profit org does not have t...

Hello Everyone,I'm a TME from the Cisco Collaboration team that focuses on Conferencing (TPS, Conductor, TMS, MCU). You are welcome to post questions on any of the threads mentioned above, or this one, or start a new discussion - your choice.  Expert...

Hi, CUCM 10.5 We would like make a hunt list for a lot of Members for my Company.A part of this members hasn’t an internal directory number , I think I must make a redirect to external number  , what is the best praxis here and how can I resolve this...

I am upgrading CUCM 8.5 on MCS servers to CUCM 10.0 on UCS server.  Also, the subscriber will be moved to a new location with new IP address.  The cluster has Publisher and one subscriber. My plan is as follows.Backup the existing cluster.Build new C...

Hi Team, Planning to upgrade cisco applications and need bootable software. We need Bootable softwares  how can i get.I went through PUT but not clear how to proceed Bootable versions of the following software, I am looking for. i have valid contract...

We recently upgraded the phones in one of our smaller offices. They went from 7960s to 8851s. We've updated all the user pages and the Lync server with the new MAC addresses but still can't get phone status information in the Lync client while using ...

I was under the impression that the DX series endpoints support extension mobility, however after enabling the devices and verifying our cluster has EM working appropriately, the EM option still isn't showing up on the DX's.  The release notes for th...