Hi, I have a question regarding the DTMF tones on a Cisco CUBE? Is it possible to identify what DTMF tones are pressed by calling/called party on a CUBE router during the call? We are using SIP rtp-nte events on both call legs.I have managed to do t...
Forum Posts
Hello Experts, We currently have Jabber softphone (Jabber for VDI) deployed as end points to support our agents and there is a need to replace Jabber with WebEx for VDI. I would like to understand if WebEx can work just as Jabber (with same configura...
Resolved! VG2xx Support in CUCM 12.5
Just a quick question that is not addressed in the Compatibility Matrix documentation for CUCM 12.5 or 14.0 Knowing that the VG2xx series is end of life, Can they still register to a CUCM running 12.5? Have a customer that is on 10.5 and is looking...
Hi guys, how can I reset an account with privileged user admin that was created in CUCM 11.5 and 12.5?I have the output of the account created but the password stopped working.admin:show password expiry user listPassword age limits for OS CLI users a...
We are having a problem that I could not find any post/resource about (it's probably a rare occurrence, though it's consistent in our environment).We configured generation of CDRs locally per the following (we are using ASR 1001-x):gw-accounting file...
谁能帮忙下载下Cisco vision固件？最新的6.4的就可以、谢谢!万分感谢！！！ Who can help me download the Cisco vision firmware? The latest 6.4 will do, thank you!Thank you very much.！！！ 邮箱地址:xxx e-mail:xxx 下载地址：https://software.cisco.com/download/home/283489263/type/283866237/relea...
Jabber automatically decreases the volume when we get the call.We are using windows 10 and latest version of jabber. We checked the audio and volume setting and it is okay.Only users from Japan is facing issue, other countries in same cluster has no ...
Hi All,Hope that everyone is doing well.I need to know how to get user events like what are the changes user made after logging into voice mail box.I am able to find out cred authentication and related logs to authentication.But unable to find out a...
Hello, I have a problem with CUAC Version 8.6.2.11 , attendant console , I have two Operator Console , one work fine with extension 6200, without Problem. the other with extension 6000 have a problem , when I log in with their username and password ...
We are having trouble configuring our CUCM (Version 10.5.2.10000-5) for use with an AS-SIP phone. We have downloaded the CSR from the CUCM and used it to create a Cert that we have put on the CUCM. When I create the cert and try to upload it to the P...
Resolved! RTMT installation Issue
I am trying to install RTMT for CUCM version 14 but installation doesn't even gets completed, it doesn't give any error. I tried installing Java and changed the environment variables too but issue is same. Tried installing zulu java(got this workarou...
Hello everyone, have a good week.CUCM System version: 12.0.1.21900-7.Users complained that they could not pick up a ringing phone even though they were members of the same call pickup group.Then, when I tested it by including my own phone in a differ...
Resolved! CCX System Version 12.5.1.11002
Trying to utilize Live Monitoring of Active Agent on a live call receive error message She is a Supervisor I get the same message and I'm an Administrator assign to that QueUnable to Silent Monitor at this time. Contact your system administrator.I'm ...
I've got a user (in a completely different region/cluster...) who's getting message notifications for voicemails that she shouldn't be getting. I'm trying to track down where the email address is configured, but I've got close to 2000 users in this ...
Hi! How can I find and potentially change what video profile are supported on my cucm 14? I have a third party device that is using video profile main but I can not get any video to work. Can this be set on the cucm or is it set in the phones setting...
