Unified Communications Infrastructure

Hello everyone, I am facing an issue that is driving me crazy. I have a CUCM 8.6 integrated to CUC 8.6 via SIP. All my features are running properly, however when I try to call the VM Pilot from the PSTN I got a message that the user is busy on my ga...

 Hi All, Can any one point me to the location to download the ova file to install the prime collaboration deployment 10.0.Thankspatcbr600

As the title implies, the Exchange Admin is doing some cleanup and would like to know if it's ok to move the UnityAdmin account to a different DataBase on the same existing Exchange 2010 server.  The service accounts in this box are the standard Unit...

One the user is not able to logged in to the CAD . getting error "An Exntension on the agent phone is not unique and is configured on multiple partitions. This configuration is not supported." We checked the extension which is not duplicate.

Hi Team,Greetings,I'm faced issue with "Calabrio Call Recording"  and need your support please, I tried to reach Calabrio support but they not reply to me till now.My problem is that the recording interface from dashboard is not display once logged i...

I exported from Unity 5 and I'm trying to import into Connection 10.5. The problem I'm having, is after I walk through the import file and select everything to import, I then click the "import" button and nothing happens. The window flickers for a se...

HI,I am trying to install Unity express 8.6 on ISM-SRE but getting an error saying that "Corrupted netboot image  detected"Any one faced this issue ? The network connectivity is ok. I can ping TFTP and FTP.ServicesEngine boot-loader> config          ...

Dear all,someone can state if ATA186, CP-7920G-E-K9, CP-7940G are compatible with Collaboration system Release 10.5? Yesterday, I red the Compatibility Information for Cisco Unified Communications Manager Release 10.x and I found "Be aware that the e...

I just want to run this by the community members to see if these are the correct steps.  I'm retiring an old server that is a publisher in a 7.1.5 cluster.  I will be replacing it with a new server.  These are the steps I've gathered so far. 1.  Get ...

HiIn Unity Connection 10.5, I would like to know how i can replace message  " To send this message press pound or hangup"  after leaving voicemail to local language or cut it out?Thank you

Unity Connection stand alone install is complaining about certificates expired.  It's throwing the messages shown at the bottom here on the CLI.  I know I can regenerate the the some of these, But some are trust certs, and are copies of the self sign...

 Hi Everyone, I've been asked to upgrade the IOS Image on our 2921 Router. We currently have IOS version 15.2(3)T1 and a CME version 9.0 running using SIP and Skynny protocols. I have to upgrade it to CME version 10.0 which I understand is embedded i...

• Install and configure PCA• Install and configure PCP  Will these two components of Prime Collaboration Standard run on a single large VM?  Or do I need two different VMs for Prime Collaboration Standard?

Hello All, I have recently done a migration from V7 to 10.5 using PCD. All went well however, we have noticed that certaing files such as ring tones and background images are corrupted ( i wouldnt have thought that PCD would have copied them, but it ...

I just deployed Unity Express (8.6.7) and it works great.  One odd thing.  When I call into my CME router I have it forward the calls to the Unity Express Auto Attendant and that also works great as I hear the default sample auto attendant.  The thin...