I have a user who I verified is in AD and Unity, but the user does not show up in the Unified Communications Manager Attendant Console. All other users show up so I'm not sure what the problem is.
Recently we've been running into an issue where something has ruined our ability to use the TSP provider from our desktops. All of a sudden the .tsp file in not able to be configured or removed. I've tried everything I can think of to resolve this ...
Gurus,Got a strange on that only seems to be happenning to one user and cant see where the configuration on the subscriber setting ahave been changed. using Unity 5.0.1. When a users gets a voicemail it comes into her box, the MWI lights to say she h...
Hi, We've a CUCM version 5.1.3.2000-3 + CUPS 6.0.2.1000-27 + MOCS 2007 integration. we're often receiving the following message from RTMT :SyslogSeverityMatchFoundOn Fri Sep 12 07:31:39 CEST 2008 on node 172.26.22.36, the following SyslogSeverityMatc...
I am having trouble getting my phone images to display on a 7975 color phone so I can choose a different image. I have checked and verified that the TFTP servers have the same files to include the "List.xml" file. However, the images are available on...
I am trying to build CUPS and CCM5.1 and CUPC, integrated with CCM5.1 LDAP services.Can someone point me at (or provide) the LDAP configuration for CUPS to create the LDAP profile configuration (Application > UPC > LDAP Profile, in the CUPS server ad...
This is a simple question. I'm upgrading a customer's 4.0(4) Unity implementation. When using DIRT for backup and restore are the Message Store Manager Settings backed up as well?
I have an AA setup on a CUE 5.0 server. If a caller calls in and dials an extension when "you can dial it at any time," the caller will only succeed if that extension is a configured subscriber on the Unity server. Is there a way around this?For in...
I have been asked by my users is there a way to switch from using the external speakers/mic to a headset when on a call in CUPC.When using a hard phone you can answer via Speakerphone and then pick up the handset. Is there a way to do that in CUPC?Th...
Hello,I've got an autoattendant tree set up and running fine, except for one aspect. I have the "Allow callers to dial an extension during greeting" box checked, and it will allow people to dial extensions. However, Unity sends then straight to the...
I am looking for a complete listing of all the features available in Unity connection 2.1, similar to the feature list of CUCM 6. Does such a document exist?
I have this very bizarre situation...I have one user I cannot import into Unity. I can import all other users from the same domain without issue. There doesn't appear to be apermissions issue. I attempt to search for the user's alias, and Unity re...
hi all,i'm working with ccm 5.0 and and Quintum Call Relay as H323 gateway, i can do calls but i have a problem with ring back. i did not hear ring back whem i'm calling a number, i want to know how can i enable it from the CCMthank you in advance
Hi all.I've configured a MOH message to play when a user call our principal directory number, if attendant is busy.I've associated this message to a Device Pool, and this device pool to voice gateway (a 2800 router).All works well for ONE call, but w...
