We have this call flow:Provider - PRI - voice gateway - SIP -CUCM - SIP - Cisco unity Call handlerWhen calling from the provider to the unity as per the flow above, we hear ringing 2-3 times, then the IVR.We need to make the IVR heard directly witho...
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Hey All,I am installing a fresh 12.5SU5 cluster and using the Import Data feature during the upgrade. When I put in the node and SFTP information, it goes and downloads the tar file successfully, goes to the install blue screen for a few minutes, the...
Greetings, colleagues!There is Cisco Unified CCX 12.5It has a simple ivr script set up, everything works with dialing and the operator, but users complain that after dialing the number or transferring the call to the operator, there is silence until ...
Currently have a 4331 that is supporting an on-prem cluster of CUCM. Working on migrating users to WebEx calling, w/ the plan to still utilize the local 4331 for calling in/out. The plan is to do a phased migration, so I wanted to confirm that this...
We are migrating a 2800 to a 4321. We've run into a few code differences due to architecture changes in IOS bringing our E1 up. We've resolved that but we are still getting a fast busy when calling our paging system hanging off of a FXO. I tried to ...
Resolved! Emergency Alerts
CUCM 12.5We are seeking a way to send emergency alerts (screen messages, live or pre-recorded voice messages) to a subset of phones at once using CUCM. From what I can see, CUCM has an built-in option to integrate with Informacast and have read up o...
Hello, I am trying to connect to CUCM UI through a proxy (or Jumpserver) with my laptop CUCM (Private network) ----JumpServer----- Laptop My CUCM is located on a private network @ 172.30.6.150 I have configured SecureCRT to port forward to the IP ad...
Good afternoon All, I have the following question in case you can help me understand how CUCM works. We are currently deploying a system and have noticed the following: - The media negotiation for onnet calls, between devices registered in the Call M...
When you are in the Webex calling dock and would like to make a call, you can't click on image/avatar to select for example mobile phone or workphone etc... This option only is available in the Webex app. Will this be added in a future release?Secon...
i was trying to do lab from 10.5 to 15 with data export prior to production migration . im trying with touchless install using vmware workstation. but every was ok. exporting data for publisher subscriber went on without any issue. but when it comes...
Looking for some help. I have a use case where a customer need to transfer calls outbound to the PSTN. Currently when these call transfers happen (either blind of consult) the original Calling Party ID is lost and the final called party only sees th...
I have a lab set up as followsCUCM 12.5 to Cisco expressway C to Expressway E..Expressway E has dual interface : lan 1 has an internal IP : 192.168.2.6. lan 2 has an internal IP 192.168.2.7. static nat is enabled on the lan 2 with a public IP 1.1 1.1...
Greetings,Re: CUCM 12.5 / X15.2.4I have setup expressway-e and -c for MRA and am experiencing an error when running the "Secure traversal test" from exp-c. The specific error is "Operation error occurred", which is not very helpful nor any recommende...
CSF / TCT Profiles for iPhone can you have a 2nd LineTCT shows but you cant associate?
Hello,we have 2 "BE7M-M6-K9" servers and we would like to upgrade the preinstalled VMware ESXi 7.0 U3 to 8.0 U2.During the upgrade, a warning states to move the servers from legacy BIOS to UEFI.In addition to the need to make this change via the CIMC...
