Voice Systems and Accessories - Small Business

If a customer purchases a redundant server for BE6K do they use the same hypervisor serial number for the second server?Only a single hypervisor was ordered originally and a second was ordered via PUT, but the serial numbers are the same. Is this exp...

Thought I'd ask the experts here as I can get the UC520 for far less than the UC540, pretty much half the price of it so just curious if it's a bad idea based on what I need.  Right now we have just 2 users in the office that will connect to it, and ...

Hi guys,I have a problem with a SPA525G.The phone doesn't work over WLAN. it says it cannot associate with the AP.The AP is a AIR-AP1041N-E-K9 (c1140-k9w7-tar.124-25d.JA1), configured with WPA2/PSK/AES.The Laptops (Win/Mac) are working great but the ...

Hi I am working on the BOM for BE6K 9.0 with redundancy and need to clarify few things please:1) I don't see SKU for CUP redundancy and unity connection HA. In 8.6 there was a SKU to order 2 copies of CUP (CUP-86-UWL) and SKU for UnityCon HA (UNCN8-V...

The device emulator for the UC320 is a great tool.  Do we have one for the BE3000?   Is the BE3000 the same code base as the UC320?   Most small business owners have multiple companies under one roof.  I note in teh UC320 I was not able to have a dif...

When calling in from externally, I can dial the external paging extension or an extension of an internal paging group and page through the system.  Is there a way to prevent external callers from dialing these extensions?Thanks!Matt

Hello friends, hello CISCO,I have two customers who need to expand the FXS capabilities of the UC560 system. I mentioned to use a SPA8000 which comes with 8 ports.Can I simply connect it to a SG300 or SRW500 switch and get access to the new ports? I ...

                   Hello guys, i know i have seen numerous documents and FAQs for SA520s, but i need to look for help in setting up a UC500/300 behind a sonicwall tz210.  im a cisco guy not a sonicwall guy and i know the sa talks about static routes ...

Hello all,I work for a voIP provider supporting Polycom and Cisco phones. I am having an issue with Cisco SPA 525's in one of our enviroments and can't seem to figure out the problem. Essentially the phone will freeze randomly during calls and rquire...

Hi we have Cisco SPA504G and can make phone calls on them absolutely fine, however when we recei9ve an incoming call we are unable to answer it.  When we lift the handset the phone continues ringing.  Please help.Kind regards,Ben              

Our client is having a problem with their CallConnector Advanced Client software not showing that people are currently on the phone. It will show initially that they are on a call, but after a few seconds it will go back to looking like they aren't o...