Voice Systems and Accessories - Small Business

The issue:We have seen seveal cases come into the Cisco Small Business Support center where the barge-in feature of the Auto Attendant isn't working as expected.  The barge-in feature works when the user is listening to the prompt for the menu system...

What can cause the "voice module is not ready" message in the spa112?  I keep getting that on multiple spa112's while provisioning them.  We are provisioning via TFTP and upgrading the firmware to 1.2.1 as part of the config.  I have 2 files being do...

Team,I have searched high and low for information on how to connect a uc560 with a t1 card in it to an avaya PBX.Here is the scenario.Customer has a Merlin Magix switch with 220 DID pots phones and 34 digital sets hanging off of it. Customer wants to...

I have an spa525G2 that I use with the Nextiva VOIP service.  When I'm away from the office and using my laptop as a softphone, it is much more effective if I have shut down the 525G2 before I leave the office.  Sometimes I forget to shut it down.  I...

Hello,I have a client with a very simple set up shown below:1 x US320W (Firmware 2.2.3(5))1 x SF300-24P 24-port PoE Managed Switch (Firmware 1.1.2.0)11 x SPA504G Phones (Latest firmware via the phone system)2 x SIP Trunks using VOIPWe have had an iss...

I've heard that more than one MOH is now supported in CCA, but I don't see this option under Telephony > Voice Features > Music on hold. What's the procedure for this?

The UC560 is running the latest version 8.6 uc500-advipservicesk9-mz.151-4.M4bI cannot get Trnsfr-to-VM to work for these phones. Right now I have a ephone-dn setup as so:ephone-dn  100 number 6... no-reg primary call-forward all 500These phones only...

Just wanted to confirm before purchasing how the UC560 handles PSTN Analog lines.  We have 8 analog lines each with a different number.. example 123-456-7899, 123-456-7898, 123-456-7897 etc....If the office wants to use one of the numbers as the "mai...

I have recently upgraded my WRP400 with the latest firmware (2.00.26) and found that the DDNS updating function with dyndns.org is stopped.I made tests with the previous firmwares (2.00.20 and even with the old 1.01.00) and DDNS updating works with t...

Still confused about night service code.Floating Extension 157. SIP DID points to 157. CfwdAll - Blast group for a bunch of phones (during the day). Night service call forward all points to a different blast group (during the night). Night service co...

Another bug to report:On a CiscoIPPhoneExecute POST, if you pass a URL with multiple parameters, only the first parameter is collected. I was forced to bundle all my parameters into one and pull them all out again.Syslog excerpt:Jul 12 22:13:12 172.1...

Seems like noone uses XML on these phones as I have found a number of bugs as follows:1) The Header Refresh MUST have a URL specified. This is optional in the standard2) Sending a Softkey Cancel in a CiscoIPPhoneExecute crashes the phone. request reb...

i am trying to  configuredqsic trunk between cme and panasonic pbx.but the controller is down.here is the show command.cme#show controllers e1E1 0/2/0 is down.  Applique type is Channelized E1 - balanced  Transmitter is sending remote alarm.  Receive...