Voice Systems and Accessories - Small Business

Hi Cisco Team,I have a case that was just opened on the subject heading (SR619518489) and have decided to spear head the issue with that and the forums as this has pretty much brought the business to its knees Model: UC320WPhones: SPA-525G2 & SPA-508...

SPA525G2 Software Version: 7.4.8Bluetooth Firmware Version: 0.00.32a When attempting to pair a Plantronics Voyager PRO UC B230 I receive the error, "Pairing Failed" It worked twice, but I had to reset the phone and I could never get it to pair again....

I have a client with 10 DDI numbers on a voip trunk.  Unfortunatley this provider does not present call information in a way that enables the UC320W to channel calls using Inbound Call Routing.Can anyone suggest a UK voip trunk provider that does sup...

I am using CCA 2.2.6 and need to make sure that internet is passing through the WAN port of the router, so the servers, and desktops, behind it can gain internet access.  The UC520 is acting as the DHCP server, and the 2008 Server is behind it.  This...

Hi Guys,my customer has an old UC520 which is working fine for the last 4 years, however, all of a sudden voicemail has stop working. When they press message button on the phone  it just rings out. CFNA and CFB rings out as well. UC520 configurations...

This should hopefully be an easy question. How can I record an alternate auto attendant message remotely and then make that the default AA message (or prefix it)? I have a client that wants to change the AA greeting when they are closed due to weathe...

How do I initialize Auto Attendant?

New to Cisco and have a client with a UC520... They want to know if the UC520 can handle more than one incoming phone number... IE: they have two companies in their office want to be able to route the calls to the right phones based on the incoming l...

My customer has a couple of SPA-525 phones that routinely will go to speakerphone when the handset is picked up.  If you push the speakerphone button to turn off the speakerphone then the call is disconnected instead of being switched to the handset....

Hi,I've got a UC320 that I'm trying to mate with a SG200-08P smart switch.I've loaded th e latest firmaware on both - 1.0.1.0 on the switch, and 2.1.2 on the UC, and I'm having trouble getting the IP phones to work behind the switch.I've (now) read t...

Hi,My Current Setup isCisco UC320w Firmware 2.1.12x Sip Trunks - Provider VoIP Unlimited Full T38 Support2x routes one for phones and one for fax number.fax number routed to extention 104 attached to the fxs port. Fax Machine is a OKI 5550MFP - Multi...

Hi All,I would like to configure a remote teleworker solution, allowing the teleworker to do intersite calling but external calls need to go via the teleworker's own landline.The configuration would be as follows:Central Site - UC500Remote Teleworker...

Hi, i have setup TimeCardView with my UC540 and SPA525G2 phones. all that side is working just fine, but then i go to email my timesheet from the phone i get the following error:'Email cound not be sent because email address was empty'I have filled o...