Voice Systems and Accessories - Small Business

Hello guys, So ran into a situation where i can access my remote UC540 thru CLI all day long but for what ever reason i can't thru CCA.  I thought that both ways shared the same credentials, if this is not the case, is there a way to reset the passw...

I have a UC540 and UC560 PBX. Assuming neither of them has any VWIC cards installed, are either compatible with the 2 VWIC's below on the IOS' below? VWIC3-1MFT-T1/E1 (1-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1) VWIC3-2MFT-T1/E1 (2-P...

Hi, I am unable to call external with the speed dial, I am able to called the configured number manually. Below is my configuration ephone 6 device-security-mode none ephone-template 16 max-calls-per-button 2 username "user787" password 123456 spee...

Could someone please post an image file for a UC520?  I need a new image file and I can't get access to it since support has ended for the product.  Even though the file is still on the cisco sie, I can't get access to it. The one I am looking at is...

Looking to set something up for someone where the main user calls 3-4 outside lines and puts them all in a conference call plus has the capacity to join them. I have both tried on the UC320W and can only get two outside lines plus the main user. I ha...

I am trying to recover my uc 520.  In the console, I see image checksum failed and software forced crash. At a bit of a loss in next steps.  It looks like I should tftp up a new image file, but not having much luck getting hold of a trustworthy sourc...

can anyone help me please? i been trying to reset my un500 to factory defaults, but its asking to download http://www.cisco.com/go/uc500swpk. where can i get the software at?

Hi there,  One of my client has got a cisco 7931 phone sitting on their desk. Their main phone system runs on Cisco UC560.  Below is the the picture of the phone.  Basically, we want to view the missed calls on this phone. But, for some reason i...

I am trying to hand-off management of our system to another person and we tried to use CCA to get into the UC540 the other day and everytime we try to login, it prompts 3 times for username and password and then we receive that authentication has fai...

I have a UC320W that no one knows what the password is.  I tried the default credentials but they're not working.  Is there any way to recover the password without resetting the device? 

Had to rebuild our UC540 last night. Reloaded the config that was on it, got everything working. Outbound calling is fine, voicemail connectivity is back. However, when attempting to call inbound with auto attendant enabled, the system sends a 503/Se...

Community: I tried to search my question and was not able to find what I needed. I am new to the support forum. Our company has recently picked up this new customer. With very little IT documentation provided to us by the Company or previous IT provi...

call me stupid but i accidentally while juggling a support call i factory reset my UC520 and now either the default IP 10.1.1.1 and 192.168.10.1 or CCA or Putty will not take the default username password cisco cisco i have searched in to many thing ...

Hi I've been given an old UC560 from work. When using either 7970 or 7975 handsets, should their firmware be SCCP or SIP? Many thanks Phil