Voice Systems and Accessories - Small Business

Hi All,   Thanks for any input on this.   How does one go about configuring two offices (one with a UC520 and one with a UC560) to do inter office branch extension dialing? The two office are currently connected on an MPLS network so they are able to...

Hello All:I am new with CISCO UC560 and for the first time I am trying to create a 3rd party SIP device for my client's overhead paging to work. That device is manufactured by Digital Acoustics. I have created the following device;voice register glob...

I have a client that doesn't want to listen to the caller-id and time-stamp on every voicemail.  They would like that deactivated on voicemail altogether, but still retain the caller-id info on email notifications of voicemailuc560 / 8.6.1possible?fo...

I assume the uc320w cannot do this.However what solution can do this?Customer has 2 locations with 4 employees eachCustomer wants phones to ring in both locations when someone calls the main number in either locationCustomer wants to easily transfer ...

Hi,We recently installed the UC320-W-FXO-K9 and noticed that if a caller hangs up during our recorded voicemail message (so after the ringing is completed and the voicemail app has started, but before the user is prompted to leave a message) then the...

Hi,I have upgraded UC320W to 2.3.2 firmware version. The device is working with SIP trunk. Before the upgrade, caller ID number was displayed on phones. After upgrading process, phone screens appears empty when a call is being recieved.Any comment wo...

Hello.  I have a hopefully simple question.  I have a client that has 2 office locations.  At each site is a UC520.  The 2 sites are setup as stand alone systems with an MPLS connection between them for office1-to-office2 calls.  Normal inbound and o...

Hi everyone,A client of mine has an UC560 working with a SIP provider. It works fine when they have 5 simultaneous calls or less, but when they make or receive the sixth one, this last call is one way audio. When this happens, is always my client who...

I have a UC540 running 25 or so SPA508 phones and a handful of SPA525 in conjunction with a SF300 24p switch.  The problem I am having is that all calls are routed through the auto attendant, and the VM system keeps cashing.  Everytime this happens I...

Hey guys, I'm new to the UC500 series but I know the UC560 comes licensed by default for 16 users, as the output of "show license" confirms on my client's box:License Store: Primary License StorageStoreIndex: 0           Feature: uc-user             ...

Dear support,We have a new VoIP Phone SPA525G2 with Zen Internet with the public IP address (Static IP) with a new Draytek 2830n router. The issue is, there are no incoming calls but I can make outgoing calls to any number on that phone fine. When yo...

I have setup two spa8800 on the two different site. I can successfully make and recieve call to/from both site. But I cant find a way to automatically use the next available line when making an outbound call. On both spa8800 a USERID was define on ea...

I have a UC540, having the most terrible time getting voicemail to email to work. I have a server onsite, running Free SMTP Server. I can send a email from outlook express using this, so I know its setup right, using port 25 and the firewall is worki...