hello, i have installed 2 CCM (PUB + SUB).my question is : should i install IPCC in the two servers or just one the Publisher ?i don't know what i must do ? thanks to help me.
Quick question,Do I need to install SQL2000 from cisco-supplied CRS disks in order for me to be able to use high availability? I have SQL2000 and the appropriate licenses, but no cisco-supplied SQL2000. I have my own copy, though.-Shikamaru
I am trying to configure 2nd CRS script that just plays simple prompt. The prompt is the same as in 1st script so I know prompt is good.I have created a new Trigger/Application/CTI RP and so forth. All Subsystems appear OK. Saved Script, reloaded ...
I have a script that I have used with IPCC 4.0 that uses the upload prompt step for uploading prompts to the repository, but when I try and run this script in 4.5 it seems to fail on the upload prompt step. Has anyone had any experience using the Up...
I have an app I wrote that uses JNDI for a database lookup, via DNIS. As long as the database server is online, there is no issues. If the server goes offline for an unplanned event, when the JNDI database call is made, the user hears about 1 minu...
Occasionally, the CRS Node Manager will fail on our CRS cluster Master node, after which the cluster fails over to the Secondary Node.In the Event Log, there is Event 7031:"The Cisco CRS Node Manager service terminated unexpectedly. It has done this...
I have a customer who uses copy and paste for telephone numbers to the CAD dial pad. They have pc's with IE 6 and IE 7 installed. The behavior on the pc's with IE 7 installed is such that when copying a phone number from an application (not IE) and...
Very randomly a call will ring on an agents for phone 1 ring then stop and hang up The call will show up as a missed call on the agent?s phoneThe agent automatically gets put into ?ready state? (in normal operation if they miss a call they are put in...
When we try and install the supervisor desktop, we get an error saying "Invalid argument" after the screen with the IP address and the port number. We had uninstalled the orginal software and removed all of the registry keys and still can't get it in...
Hi, We use Cisco Call Manager, use a 2811 router as voice gateway. Once I power down the 2811, when I power on the router, Voice phone system can't be use anymore, I can interal call but when I called outline any number, It always busy. The use can't...
Our company is using IPCCX (4.0(5) Enh edition. To configure hotline, a CTI route point is programmed in CCM which CTI point of IPCCX will take control and divert to CRS script. Now, the user request for emergency activate CFwdALL of this hotline. Ca...
Dear all,I want to ask a question about CRS. I have used the CRS version3.54.As you know the design of CRS must map a drive to share the configuration.Due to mapping drive. the folder of "AudioFile" also will share to the user. I want to know may I a...
I have two ipcc express servers in HA mode version 4.04 sr1. for some reason when I upload any new script with a time of day step to an application I get the following error"Application notification failed on server 2"When I go on server 2 into the a...
here is a brief synopsis of our scenario: Issue: Post-Routing not working with ICM v5.0 integration with Siemens Hicomm PBX.Configured on Siemens: Triggered ART 210 (Contains a single 'Delayed Ringback' step) ACD Number 5019 assigned to Triggered ART...
