IP Telephony and Phones

Resolved! Call Transfer Gateway

Hello Experts,A caller calls into our organization. A menu offers 2 options:1) When the caller choose option 1, the call is sent to a number outside of our organization2) Talk to an agent The incoming call takes a DS0 of our PRI and reaches the menu ...

No Ringback from PSTN tranfers AA Unity

Hello team I have this problem that I have not been able to solve.PSTN calls enter AA Unity and dialing an extension does not give Ring tone, silence is heard. I already validated MRGL with ANN and it is OK, I already validated MTP on the CUCM-UNITY ...

CIPC 8.6.6 support for Windows 10 & CUCM 12.5 Question

Hi FolksI understand this question is kind of bizarre taking into account that almost everybody has moved towards Jabber. However, for my customer it will take some time yet to have jabber as a softphone ready in its environment which leads me to val...

CUCM Sip Trunk with Username/Password

I have been requested to integrate CUCM with Bitrix system by sip trunk, so bitrix administrator requested to create sip trunk with username and password, and also he configured on his system a sip trunk and added the user and pass of cucm in sip tru...

Resolved! Caller ID Problem - calling number not showing on phones

Hello, does anyone have ideas? I have a CME 8.6. I can see in the debug that I am receiving the number but lower in the log it is blank yet the name is showing. This is the same thing we are seeing on the phones. Where is the calling number going? Th...

Resolved! Chnage Default Gateway of CUCM in OS administration

I want to change default gateway of cucm. When i tried to save change it returned with below error. The requested command returned a result code of 4. Non zero results indicate a failure. Kindly check sceenshot.

Resolved! Outgoing calls to Emergency numbers only

Hi, community,I need to determine some IP phones extensions to call Emergency numbers only (its looks like 900, 999, 992, and so on )I need to do that from CUCM instead of a router.How can I do that?

SIP numbers for Door Entry Solution

Hello Experts, We are installing Door entry system in our remote office and in that office we are using Voice gateway for telephony. In HQ side we have call manager and SBCs. Now I got the request from remote office that they need SIP numbers . I don...

BLF Status Depicts DND

When a line (DN) appears on multiple phones, how does CUCM determine when DND status is shown on other phones that have a BLF for that line? The service parameter "BLF Status Depicts DND" is set to TRUE. We have several users with multiple phones (du...

Unity Connection - Unified Messages FWD to Gmail

Hello,I have a couple of locations using gmail and not O365. We have moved them to cisco voice and the front desk requires two shared mailboxes to manage a general and attendance mailbox. the shared mailbox is setup in O365 and the users given acces...

Error 403: Directory Listing Denied

Hi Folks, hoping someone can help me. I'm trying to use a Cisco CP-8945 as an IP phone via ICS on my home PC. The phone is connected and is pinging back to the PC via the IP address & has the IP address showing on the phone. However, when I connect...

Jabber To Jabber MOH

Hello Experts,Having hard time to have MOH working btw two internal Jabbers. The MOH works from Jabber to anything except internal Jabber to Jabber. Has anyone have any idea why this is not working? CUCM version: 11.5Jabber version: 14.0.0.55563 Buil...

Phone system for small business ?

Good Afternoon everyone. I was wondering what is the VOIP phone solution for a small business with less then 5 sites? This would be for a restaurant with each site having 10 phones or less, something I can have background music and an automated atte...

Resolved! Need help converting a 2911 from Gateway + Phone service to just Phone

Hello, I'm currently tasked with upgrading some of our components at work. Our current network is: WAN->Dell Sonicwall-> in gig0/2 Cisco 2911 out gig0/0-> 2x Cisco 2960 switches. We have the 2911s' at our other locations semi-retired and only servici...

Resolved! Call getting redirected

Hi, I encountered weird issue in call manager environment.When I call the number 3962, the call is redirected to extension 3943. There is no forwarding set on the line. I used dialled number analyzer but it is showing that calls goes to 3962.There is...

IP Telephony and Phones

Forum Posts

Resolved! Call Transfer Gateway

No Ringback from PSTN tranfers AA Unity

CIPC 8.6.6 support for Windows 10 & CUCM 12.5 Question

CUCM Sip Trunk with Username/Password

Resolved! Caller ID Problem - calling number not showing on phones

Resolved! Chnage Default Gateway of CUCM in OS administration

Resolved! Outgoing calls to Emergency numbers only

SIP numbers for Door Entry Solution

BLF Status Depicts DND

Unity Connection - Unified Messages FWD to Gmail

Error 403: Directory Listing Denied

Jabber To Jabber MOH

Phone system for small business ?

Resolved! Need help converting a 2911 from Gateway + Phone service to just Phone

Resolved! Call getting redirected

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