Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I keep being sent that there is a problem with NTP from the publisher. But when I run utils ntp status at the command prompt it says synchronised to NTP server within 128ms - which is close enough. Can someone shed light into what the complaint it ...
From today morning suddenly the incoming calls over the FXO port stopped working. All calls to FXO are diverted (PLAR) to Reception but the moment receptionist picks the receiver the call drops. Same time the FXO Outoing is working fine. Any idea wha...
Hi Guys, Why do we need to associate user with phone & DN (both)? When the phone is configured for multiple user DNs (Shared), only user can be associated with DN. How does this effect phone management (speed dial...etc) via self care user portal...
Hello, DTMF isn't working for incoming PSTN calls. Here is the call flow: PSTN -> ISR 4321 --H323--> CUCM --SIP--> IVR 3rd party server The SIP trunk is configured with a MRGL containing MTP ressources (MTP ressource on GW and MTP ressources on CUCM)...
Customer request for a CUCM 11 and it should support 6 internal/external conference call. Could please let me how many conference call will be supported by CUCM 11, do we need to order extra PVDM for conference call support.
We have a large meeting coming up with 4 x 16ft long tables, assembled in a square. We have purchased 10 conference phones. can I simply link them together, maybe two per table? Will this enable everyone present to talk to and hear the caller? I'm a...
I have a CUCM in version 9.1 with third-party sip phones Grandstream, this phones work fine and the calls are conducted properly. But, i can't configure a button on the phone to pickup calls or do direct tranfer. Someone know if is possible? BR Pablo
Dear All, I have bought a new Avaya IP phone (model 9620L) and I want to register this to CUCM 8.5.1 as a basic third party SIP phone to test. Request you to help me with sample configuration. Thank you in advance.
Need to find out missed and received calls in CDR. I went to user reports > top N > by calls > incoming selected > then selected the ext. I can find a report which says total incoming calls per day, but need to find missed / received calls. please ...
Baffled as to why incoming calls from SIP service provider are not matching the translation in CUBE I have a UK number presented on the incoming CUBE SIP trunk and need to discard digits to the last 3 numbers to present to the CUCM. The test voice t...
Dear Community, I am able to make calls outside(pstn) using this dial peer below with gsm number. dial-peer voice 4 pots destination-pattern 9.......... incoming called-number . port 0/3/3 I ,however, want calls to be received on a particular direc...
I have a customer with phones attached to FXO ports off of a Cisco Communications manager express. They are 7964 and 6941 phones. They can not answer their 2nd call (when they are on a call). They can see the line ring, but can not put the first l...
I have 7965 & 6941 phones that are on a CUCM Express V9.0 system, they are SCCP phones attached to FXO ports. The voicemail is Cisco Unity Express V8.6.1. The Message waiting lamps on the phones will not light up. I have set the MWI indicators in ...
CAN SOMEONE CAN HELP ME. I'M PRESENTING RANDOMLY CALL TERMINATION ONLY CALLS TO PSTN.
I know that I can add a CSS on the gateway to automatically append 91 to all inbound calls, but I have multiple sites spread across the country. Some have 7-digit local dialing and others have 10-digit local dialing (with multiple other area codes t...
