Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am configuring H323 protocol between CUCM and other PBX for voice service. I have managed to make some remote sites work, but some others do not work. The flow would be the following: CUCM --> Main GW --> Remote GW --> Remote PBX, all through H32...
Hi guys, I have a problem with some 6921 phones about the "Missed Calls history". I have seen that is a firmware problem.Really I have some phones on problematic firmware version, it's Ok and I know that I need to upgrade the firmware.My CUCM firmwra...
Hi all,I configure a cisco call manager 5.0(2).I m using only 7911 IP Phone.i have enable extention mobility.when i login with a profile i do not have the option to logout. I then connect to the call manger and logout.could you please help?
Whilst upgrading my 7961G-GE to the lastest firmware [9.0(2)SR1], I was reading through the release notes and noticed the following:Extension Mobility Change PINThe Extension Mobility Change PIN feature allows users to change their PIN from their Cis...
Hello everyone, I'm running CM 10.5 and wanted to know if it was possible to forward/route calls from a CTI Route Point to another CTI Route Point AND a Hunt Pilot simultaneously. We just got a new attendant console and this one doesn't support CTI ...
Hi All,i upgraded CUCM version from 9.0.1.10000-37 to 9.1.2.13900-10 before upgrade i didn't have any licensing issues and i had almost 100 spare licenses too: But, after upgrade i got licenses issue and ELM shows there are some unsupported license...
One of our MOH Servers is in an Unregistered state. Here is what we tried so far:Serviceability --> Cisco IP Voice Streaming Application --> Stop --> StartThe MOH Server still shows Unregistered. How can we get it to register with CUCM?
Having the following issue: I'm connected to company network via Cisco AnyConnect Secure Mobility Client.Connected to IP phone via Cisco Jabber 10.5.1.Can make an internal call to any company phone number, but NOT to an outside phone number.We use th...
Hello. I want to limit amount of time trying to call external number to X seconds. For example, caller is calling for 10 seconds, and callee is not answering during this time. After that, my system forcefully hangs up call on 10th second of ringing. ...
The release notes though from CIPC 8.6.4 states CUCM 10.0.x only.This could refer to 10.x (including 10.5) but Release notes is not accurate.Assume it is ok just seeking clarity.
Hello, we have more 3 Cisco SX20 Telepresence Systems running,Every ~10min a unknown user names "cisco" phone us (most time different IP), so our only way is to set the donotdisturbed function. Do anybody know what that is? and how to fix it? I have...
Hello, we will be converting small help desk from Centrix phone system to Cisco VoIP. We have CCX 10.6 HA and UCM 9.1. I am wondering in order for us to configure all the agents in CCX and finesse, is there any step by step instructions available on ...
How can I do peer firmware sharing on 78XX series phones in 8.6.2 or 10.5 CM? I have seen many documents online but looking for step by step procedure.
Hi,I want to make calls between Cisco Jabber ( ver 10.6 ) to EX60 / EX90.I was unable to get the video to 1080p ( the most the I get is 720p ).Can you please advise ?
Hi all,Hoping you can help. I have been told to update our UCCX and I need advice on what to look out for? Its a relatively small jump but I am cocerned that the CAD client will need to be updated for it to continue to work along with a Java update. ...
