IP Telephony and Phones

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I setup a call handler for the AA and provided input option to "call system transfer", the attendant prompts for the extension number, then I hear this:                You cannot be transferred to this number. Check the number and try again. If i try...

Hello, I am trying in lab this snippet no good result yet... https://developer.cisco.com/docs/certificate-management/#!introduction I working on getting logs from RTMT, but I continually get a 404 response from the UCM using various  URLs on 12.5 UCM...

Resolved! RTP question

I understand that after SIP call setup, RTP is between two end devices unless there is an MTP in the path.I want to confirm my understanding for the following call scenario for MGCP and T1 PRI:SIP Phone (1.1.1.1) > HQ CUCM > MGCP GW - T1PRI > Telco >...

C_Noble by Level 1
  • 597 Views
  • 3 replies
  • 0 Helpful votes

Hi,I'm running the cisco IP Communicator v 8.6.1.0 or I have to say I try running this client. Usually after a few days of operation the client does not work anymore. When invoking the Dialog and clicking any button the Dialog freezes. As soon as thi...

Hi,Im using CUCM 12.5 and UCCX for call center.My users have Jabber + Cisco Finesse.Randomly, my agents do not hear customers from external calls who pass through UCCX.On debuging, I can see ports udp 4000 & 4001 denied on the network between agents ...

admincoco by Level 1
  • 3152 Views
  • 7 replies
  • 0 Helpful votes

We have a customer with SIP trunk between CUCM and ISR 4351 Gateway router connected with PRI's. There was no issues when they were running on 16.12.03s  but when we upgrade IOS on 4351 to 17.03.05 SIP trunk to CUCM started flapping and never stayed ...

balukr by Level 2
  • 1235 Views
  • 4 replies
  • 0 Helpful votes