IP Telephony and Phones

Hello everybody,i'm actually doing a upgrade on a 7816-H3 with CUCM 7.1.5 to new Version 9.1.1.In front of the upgrade i installed the refreh patch for 9.1.1. But after 2 hours, the installation seems to hang on the following:4/30/2013 19:08:49 upgra...

Hi , Can anyone help me understand different types of hardwares that are available at cisco for voice ?eg. whats different between NM-HDV2-2T1/E1   &   VWIC3-2MFT-T1/E1 ?For me it looks like both of these are additional hardwares that can be placed i...

I have a customer on 9.1 CUCM. They have a very basic hunt pilot->hunt list->line group. There are 30 some phones in a single line group and they are configured for the default Distribution Algorithm, Longest Idle Timer. The lines have a busy trig...

Dear All,I am running call manager 8.5.My Cisco Cius tablets registered perfectly fine with the Call Manager. Even with wireless it works fine.But the issue is tha when i place the tablet on the dock, i am not able to hear the voice on the hand set.E...

I am using cisco CUCM 7.1, Whenever i make any changes to CUCM Server the changes take effect on the server itself but they are not reflected on the IP Phones. e.g when settings are changed for the Phones they get saved and successful message is disp...

Hi all,Good morning.The department of IT have been experiencing voice mal delay when they cannot aswer a call, usually the message arrives to their mail 30 minutes later, and they notice it by the MWL is ON.I did some tests, and actually there is a p...

Hi al, Good morning,I was wondering if you could help me to resolve an issue with my new system unity 8.In a CUCM enviroment I was able to integrate a Cisco Unity Connection 8 for voice mail usage.Everything is OK* Licenses* Registration* registered ...

Hi,I have multiple sites and works well the "SRST as a multicast MoH resource" via MGCP SRST gateway. remote IP Phone and PSTN call via remote gateway's PRI interface can get the MoH from local SRST router.I have added one 3845 router in new remote s...

Last week my employer installed a new CISCO IP Telephony system.  I received a model 6945 telephone.  After setting it up, I plugged my Plantronics S12 headset into the jack labeled "headset" and attempted to make it work.  It did not.  After messing...

Hello everyone,I'm trying to integrate a Cisco Unity Connection 8.5.1ES16.11900-16 with a Exchange 2003 server in order to have Unified Messaging on a single inbox but for some reason, Unified Messaging service test is passing but when I try for a pa...

We have a non-gatekeeper controlled trunk that we are having problems with. It works one way, but not the other. Is there any logs that I can look at on RTMT to give insight on this issue? We have narrowed it down to the trunk being the problem, b...