IP Telephony and Phones

The company I work for is a medium sized business that hires one person as an internal support/helpdesk/sys admin rotating them in and out once per year.  It's my luck that it's my turn and ALL of our businesses information technology needs fall on m...

Hi,I have some problems with the file SEP<MAC>.cnf.xml, the CISCO IP PHONE 7940 that I have doesn't recognize the file's content, I'm especially interested in the <webAccess>, I have set the parameters (I've test "0" and "1" with the same results) bu...

hi alli want to publish my call manager SIP service to be used by some employees SIP clients outside the organization ...so i done all the necessary configuration with the call manager and the SIP client working perfectly within my LAN now i need to ...

is there a setting that prevents a caller identity being displayed?i've got one line which refuses to display the number of a caller, always shows up as "unknown caller".using a 7960 phone on CUCM 7.Regards

I have an ATA 186 where thrid party audio confrencing unit (CLEARONE-INTEACT PRO ) has connected . Now the third party vendor is asking mewheather cisco will support confrencing on ATA Does they will get some kind of acknowledgement that once they di...

Hi guysI have a CUCM Cluster in my HQ, and a H323 Gateway in a remote location ( Branch office), The ip phones are registered, we can make calls among ip phones,I receive calls from the PSTN using that remote gateway but, i can not make calls using t...

Does CME support UCCX and data base dips?

Is there a way to move a list of subscribers from one Unity server to another in the same enviroment? The "Move Unity Subscriber" tool only allows me to do one at a time. 

Does anyone know why the first line button would suddenly be stuck on red on a 7965G phone?  When a call comes in it blinks amber, but alternated with red.  It will go off obviously when unplugged, but shortly after the boot cycle starts it comes on ...

UC 8.6 deployment, 4 remote sites, customer had MoH connected to callmanager express router at remote site through fxo port.  MoH would use FXO port for moh, 3rd party vendor dials up to moh box to upload new moh files.  After converting site to Call...

hi alli cannot see on/off hook presence of my contacts. They see me when i am going on/off hook. here is what i have checked.all my contacts dn is attached to that line user for cupcall my contacts dn is attached to that line user for 7945i have chec...

Hello all, I am having a dickens of a time finding solution for this issue.  I have the following (my concern is in the eth1 output below), I am thinking it is probably a switch configuration issue at this point, but as I do not have access to the cu...