IP Telephony and Phones

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Resolved! One way audio on 711a-law codec

Hello everyone.Recently I have stumbled upon a peculiar problem. When the call happens between two phones according to the topology below sometimes a one way audio problem occurs (one call out of nearly 20-30). Here is the figure: Cisco 8865 <===> CU...

Unexpected ESTABLISHED event when completing consult-transfer to agent queue

Call Scenario:Phone A is agent phone for ACD calls. Agent is logged in and READY.Phone B and C are unmonitored devices.Phone B calls phone C who answers call.Phone C starts a consult-transfer to an agent skill.The call is queued and delivered to phon...

Resolved! Hunt Group in SRST

Hi, I have a group of phones that register in SRST, the phones DN's do not match the DDI's, as such i want all the external inbound calls to route to all of the phones in a hunt group. I have created the hunt group and that can be dialed internally h...

CUCM 11.6 and deprecated Phones

Hello everyone,We are upgrading our CUCM cluster to version 11.6 and would need to replace about 10000 phones. The phone replacement is going to happen before the upgrade of CUCM. We have more than 20 phone services configured in our CUCM cluster. Ea...

mightyking by Frequent Contributor
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