IP Telephony and Phones

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Hi,We had a CUCM cluster re-start and everything except one thing was successfully registered back. The VM ports are not registered and they are in unknown state. But the Unity connection answers calls and we are able to sent VM to end users.I reset ...

Communications Manager 7.x/8.x w/ SIP and PRI trunks. Client wants to prioritize SIP over PRI. From an outage and capacity standpoint are there any caveats in setting this up?Also, from a capacity standpoint I assume I need CAC to allow it to correct...

Hi,We have a total of 14 CUCM clusters on ver. 7.1.2. We are using H.225 intercluster trunk gatekeeper controlled for inter-cluster calls.Whenever primary CUCM goes down,active calls disconnects.Active Internal and PSTN calls preserves on CUCM failov...

sanjayist by Level 1
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I'm seeing a strange issue with CAD 7.01, if a agent is logged out but doesn't close out the program, and the server reboot or CRS engine is restarted the agent gets set back to Not Read instead of staying logged out.  This may be a feature but I'm n...