IP Telephony and Phones

We are making a customized billing software for CUCM 4.3 using sql server. In our scenario we haven't implemented FAC  because of whichthere is no Caller Name in the CDR.Now i think Caller Name can be extracted through ART database. But exactly which...

Hello All,I have to add Message Notification email for 500 users. Is there a way of using BAT in Unity Connection for this? Any help would greatly be appreciated.Thanks,MK

We have an installation which drops the L2 on BRI voice connection. The connection is to Telkom and we can establish a call and talk but after the call is dropped, L2 drops and the port is left without multi-frame established. The following is an ISD...

Hi,What is the recommendation"best practice" if I need to implement QOS for CICP users, my users will connect from INTERNET "Cisco - VPN" then they will run their Cisco IP communicator to make their business calls…what is the best practice If I need ...

What is the difference between the commands "maximum conference participants" , and "maximum sessions", when configuring hardware based CFB's on IOS 15 with pvdm3 modules? thanks

I am trying to setup a 7925G and I am getting a message at the bottom that reads Not in Service.  These phones are new to me, can someone please help me out? Call Manager 7.1.3

Hi Team,I have tested following scenario and the failover unity server took 70-80 sec to answer the call.Scenario:I have shutdown the active unity server, then from the ip phone i was trying to dial the voice mail pilot number and keep ringing,failov...

Hi people,I have a implementation with CUCM 7.1.2 and I have problems with directory and globalized numbers.According to Cisco, the ANI at the gateway for inbound calls will always be inserted in the missed call directory (globalized number) and the ...

Hi experts,I need to ask regarding Cisco CUCM - UCCS, one of my clients already is hosted CUCMBE version 6.5.1 but now they plan to upgrade their CUCM to version 8.0 …..They didn’t have UCCS ….what is the possible Scenario to achieve such upgrade?No...

"Not enough bandwidth" Steps to Identify and resolve?We are a non-profit healthcare with 12 locations. We have T1s to each location.Some sites will get the above error message. I need to get a help hand in the steps to identify and resolve this big i...

Hi, please help.Cisco CallManager 6.1.3.3190-1.Phones lose registration periodically with the server for 1-2 minutes, but only models 7965,7970,7975. Phones to other models 7940, 7941 such problems do not have. All machines are on the same LAN and co...

We are using CallManager 7.1.3 and we have have some Third Party SIP we configured to work with the 7911and 7962's phones they have. They Have 4 PRI's for calling. We can get the Third Party phones to call there desk phones they have. They have a 900...

Is there any way I can get all of the outbound and inbound calls made from Call Manager for specific dates?  The only thing I can really find in CDR is the ability to inbound/outbound calls by user extension but I need a big data dump of ALL calls ma...

I am trying to get an Avaya CM to work with CUCM 7.1(3b)SU2.  The two systems are connected through T1 QSIG trunks that run totwo Cisco 2821s (one line to each ISR).  We actually have virtually all of the problems licked.  The only remaining issue is...