IP Telephony and Phones

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I am having problems with the call park feature disconnecting once the person has been parked. The system will hold the call for around 30 seconds and hang up. We have a 2811 Router with CME installed and it is running version 12.4 (4) T2. We had a...

Cougars22 by Level 1
  • 1275 Views
  • 3 replies
  • 0 Helpful votes

I have two 7961's that I have set up Busy Lamp Fields on their phones. When one of the extensions that is in the BLF is off hook the red light does not light up on their phone. I have this set up on other phones in call manager and thought I had dupl...

Mojo1 by Level 1
  • 1707 Views
  • 2 replies
  • 0 Helpful votes

I've got a 3845 on IOS 12.4(20)T3 and there are two dial-peers configured as follows.dial-peer voice 80000 voip description Intersite Dialing via ITS-UCM02-PP destination-pattern 001.... progress_ind alert enable 8 progress_ind progress enable 8 prog...

rcblack by Level 1
  • 368 Views
  • 1 replies
  • 0 Helpful votes

When a user gets a call on the cisco phone and the user transfers the caller to another phone voicemail, he presses transfer *1 and the users extension But by the time the user presses the finaly transfer the greeting as ended it does not restart. Is...

ggittins by Level 1
  • 993 Views
  • 4 replies
  • 0 Helpful votes

Resolved! Route pattern help

We opened an office in Shanghai and I am trying to set up a route plan so they can dial 800#'s correctly. The issue is I am not sure how they would normally call a toll free # (aka 9.01[800]XXX XXXXSo I have an end user there who said she can normall...

nixon1234 by Level 1
  • 452 Views
  • 1 replies
  • 0 Helpful votes