IP Telephony and Phones

I am trying to upgrade BARS to 4.0.14 on a CCM 4.0(2a)sr3c Publisher. The publisher previously had BARS 4.0.6 installed which was working fine. As part of the BARS 4.0.14 install, it uninstalls the previous version and attempts to install 4.0.14. All...

My agents are getting the following error when trying to "go ready" after logging in to Cisco Desktop Agent for IPCC."Cannot go to the ready state while the phone is out of service. Other state changes are possible."I have tried removing the device a...

We recently moved from Exchange 2003 to Exchange 2007 over the weekend. Since then, our MWI have failed to light up whenever there is an unheard voicemail. Can anyone please suggest or point me to the right document that will help me fix this Unity 7...

We have a CM 5.1.1The SDBLF on a 7914 exp.mod. or a 79xx phone the red light does not light when the phone goes off hook, but you can press the SDBLF and call the phone. Any ideas?

Hi,I am using Call Manager server as DHCP server.How can I see the DHCP released IP Address in Call Manager.Rgds,Ashraf

Is there any way to take a backup in Unity 4.2 using Script?Reason - Unity does not store the daily backup with the current date. instead, it over writes backup in the same folder. So, i would like to run a script through which i can take daily backu...

We are using personal communicator in our organization for end users desktop & Laptops! When they dial outside (any mobile) number from personal communicator, then the mobile ring and two way communication established, but when the same users use ...

Hi,I am setting up a remote site, this will have two VG248's (approximately 80 ports used) and 30 7962's. I am planning on using SRST v4.3 for this. I am not sure if each device on the VG248 counts as a phone hence not sure what router to go for. I h...

Hello all!The next messages i periodically see in RTMT, they are receiving from both PUB and SUB servers:SyslogSeverityMatchFound events generated: SeverityMatch - Alert kernel: IpVms: SendRtpDtmf: a tx PartyID not found: Ald 152; Cld 19840934; sende...

Is there way to make 7916 Expansion Module work in CUCM 6.0 environment (by means of any Device Pack for CUCM 6.0)? Or the only way to run these modules is direct upgrade from CUCM 6.0(1) -> 6.1(1)?P.S. I've read the IP Telephony: "7916 expansion mod...

Hi, Has anybody seen this issue where 'SOAP-Peformance Monitoring APIs' service would not start in CUCM 7? If you restart the service it terminates after few minutesThanksAti