Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello there, i bought a ATA 190, 2 Port Analog Telephone Adapter Voip Gateway Phone but ir arrived without the ATA-PWRCLIP-NA (ATA power clip for North America) very little clip, does this mean i will not be hable to connect the product to the power ...
Hello, We have a client using 8851 IP phones, with a Call Manager. When the client gets a call on the first line, they're able to pick up the line, and the softkeys change to the "Connected" state, which one of the options is transferring. When a n...
We have Cisco unity 10.5. For some odd reason, new voicemail boxes get invalid pin message when accessing voicemail. I have deleted the voicemail box, and re-created it. I have also tried resetting the voicemail password. Invalid Entry. Any help is g...
All,I just recently upgraded to sip88xx.12-5-1SR3-74 firmware and I'm seeing some inconsistencies in the way the navigation button works. On some phones, I notice that if I press up on the navigation button it will pull up the call history and press...
Is there a way to control the order of how calls are presented in the Missed, Received, and Placed call logs for 7942, 7962's (CUCM 8.6/9.0.1)? By this can you control what shows up on the phone when checking so that either the latest/most recent cal...
We recently procured 3 units of CISCO ATA 190 to connect our analog conference devices into CUCM 11.0.1. We have deployed around 120 CISCO SPA 514G for our end users. I could not able to configure the ATA 190 manually via Web browser since all val...
Hi all, I am a newbie about the CUCM. Recently, customer report the ip phone always silence after 15mins / 30 mins. After we check the RTP package, we found the CUCM changed the RTP port when reinvite the call. I found the call start with invite a...
I have a question regarding translation patterns. First, what is the CSS field used for within a translation pattern? How does this affect call routing? When configuring a translation pattern a partition is selected so why is there also a CSS fiel...
Good Morning, I have a bunch of phones which I would like to change the Decription, Alerting Name, ASCII Alerting name, Display (Caller ID), ASCII (Caller ID), and Line Text Label. Will I be able to do this with Bulk Edit? I think I can, but the ...
Hello,I want to update one information in LINE by BAT.My CUCM is 9.1.2.Because I want to add the "line text label" in everyphone.But only setup the same value by Phone -> Update phone.I cannot upload one CSV file, and config the difference name in er...
I have 1 editor and 4 subscribers I have CUCM GROUPS created with the four subscribers and I want to test the contingency, down two of the Subscribers and pass the phones to the backup subscribers.My question is whether it is necessary to down the ed...
It was Old system Running on CUCM 6.1.2 , and we Install new Call manager 10.5.2 with two servers ( Sub & Pub )and I configure all Phones in our New Call manager and Move the Phones to register with it using (Sub/Pub) order In my CM Group But ...- Wh...
Hi everyone I have some IP Phone model 6911 and i'm trying to setup them to register in Asterisk. It takes all files from tftp and i know that SIP firmware was uploaded ( SIP6911.9-2-1-0), since i have some trouble with other models i know the proble...
I have CME 12 configured and 8851 SIP phones. I am running the 11-7 firmware on the phones. I have everything setup for presence and the BLF button works as a speed dial but I do not get presence light indicator. I had one phone that the light w...
