IP Telephony and Phones

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Resolved! cisco 7965 phone

I am now working from home.  I was given my CISCO 7965 phone to use.  When I plugged it in to my ethernet cord coming off the modem, it would not power up.  Any ideas?Shouldn't it just plug in and boot like it does at the office?  Doesn't it have its...

Resolved! ATA191 firmware update failure

ATA199 MPP version, on 11-1-OMSR3-9 and trying to update to ATA19x.11-2-1MPP0001-006.img It uploads, says it upgraded, but doesn't actually upgrade.To get this far I had to reset to defaults because it was just rejecting everything before.Thoughts? I...

DaveZ by Beginner
  • 7 replies
  • 25 Helpful votes

Resolved! Calls to System Call Handler Route to Hunt Pilot but Not then to Related Voice Mail

I have been managing Cisco VoIP since v4, and even managed Cisco Unity up through v5. Then I migrated over to Exchange Unified Massaging for about a decade. Now that Microsoft has bailed on UM and we wanted to move our mailboxes to Exchange Online, I...

Resolved! Call Handler to transfer hunt group

Hi, hopefully this is the right place to post this. I'm trying to set up a call handler that will transfer out to a hunt group. Here's how I have it set up: - calls come in to 09200 which is a regular DN - 09200 transfers directly to "voicemail" whic...

PoE configuration for Cisco 7821

Hello, I have 2 Cisco 7821 phones connected to a SG250-08 8-Port Gigabit Smart Switch with PoE+ ports, the phones are not powering up and I don't know why. Can You please help me to find out what is going on? The poe is configured in this way: PD Por...

RFC_2549 by Beginner
  • 3 replies
  • 25 Helpful votes