IP Telephony and Phones

Resolved! cisco 7965 phone

I am now working from home. I was given my CISCO 7965 phone to use. When I plugged it in to my ethernet cord coming off the modem, it would not power up. Any ideas?Shouldn't it just plug in and boot like it does at the office? Doesn't it have its...

7941 SCCP 8.5(2) Firmware

Does anyone still have the firmware file for Cisco 7941 SCCP version 8.5(2)? cmterm-7941-7961-sccp.8-5-2 Appreciate if you can share the file here. Thank you.

Cisco headset 561 auto answer disable

Dears, We have recently purchased fee headsets for our customers. The issue us that the incoming calls are answered automatically when the user remove the headset from it's base. It impacting the caller experience. So is there anyway that I can disab...

Cannot Dial an Internal Phone DN x7777 from another internal DN x7833

Internal Directory Number in same location cannot be dialed. When users at the same location try to dial x7777, they get Call Cannot be completed as dialed. No changes have been made and has been working previously. I collected traces of a sample ...

Opus: Can packetization time be changed (CUCM or SIP Normalization)?

Hi, From the Opus specs, a maximum packetization time of 60ms is supported.https://datatracker.ietf.org/doc/html/rfc7587 On the other hand, unlike G.729 the CUCM doesn't allow to change this parameter via Service Parameters. Assuming a 30 or 60 ms p...

Resolved! Implementing V.150.1 MER on CUCM 11.5 system w/ISR4431 Gateways

New guy at this whole UC thing. From May to September we installed an all new Cisco VoIP system on the site with 3k endpoints. We were just told we have to now support secure VoIP using vIPr devices (cisco 7960 based devices). So I am...

Web Ui for Cisco CP-9971 will not connect

Hello, I have bought a Cisco CP-9971 IP phone second hand online.When I plug the phone in, it boots up as required and it fetches its DHCP address. However when I try to log int the web Ui by typing this address into my browser I cannot connect to it...

Resolved! Upgrading 78XX Firmware

I am trying to upgrade the firmware using the file cmterm-78xx.14-1-1-0001-136.k4.cop.sha512. When I try to upload the file I get the following error: "Error encountered: The selected file is not valid. Please ensure that the COP/ISO file is intende...

Resolved! ATA191 firmware update failure

ATA199 MPP version, on 11-1-OMSR3-9 and trying to update to ATA19x.11-2-1MPP0001-006.img It uploads, says it upgraded, but doesn't actually upgrade.To get this far I had to reset to defaults because it was just rejecting everything before.Thoughts? I...

Resolved! Calls to System Call Handler Route to Hunt Pilot but Not then to Related Voice Mail

I have been managing Cisco VoIP since v4, and even managed Cisco Unity up through v5. Then I migrated over to Exchange Unified Massaging for about a decade. Now that Microsoft has bailed on UM and we wanted to move our mailboxes to Exchange Online, I...

Resolved! Call Handler to transfer hunt group

Hi, hopefully this is the right place to post this. I'm trying to set up a call handler that will transfer out to a hunt group. Here's how I have it set up: - calls come in to 09200 which is a regular DN - 09200 transfers directly to "voicemail" whic...

Resolved! Cisco CUCM with ISR 4331 FXO PSTN connection

Hello Cisco team, Am planning a Cisco CUCM and ISR 4331 gateway Configuration. Anybody done h323 gateway config .Please share example of Configuration example if possible. CUCM>>h323>>gatewaywhat are the commands in ISR router. And in case of FXO wha...

PoE configuration for Cisco 7821

Hello, I have 2 Cisco 7821 phones connected to a SG250-08 8-Port Gigabit Smart Switch with PoE+ ports, the phones are not powering up and I don't know why. Can You please help me to find out what is going on? The poe is configured in this way: PD Por...

VoIP Cisco 8800 series Wired Ethernet Drops, Wireless stays

Hi! I am new to the forums, and currently stumped. Please let me know what other information I can provide in this post to better clarify or help get to a resolution quickly. My company is based across the US. Many of us remotely connect using CUCM ...

Cisco 4331 with log %FARM_DSPRM-6-CARDREMOVEINF

Hello everyoneI was reviewing a call problem, that the client indicated that the calls were cut off after a period of time and I found a log about a drop in the cube's voice module, it seems to me that it could be a physical issue, so I see it reconn...

IP Telephony and Phones

Forum Posts

Resolved! cisco 7965 phone

7941 SCCP 8.5(2) Firmware

Cisco headset 561 auto answer disable

Cannot Dial an Internal Phone DN x7777 from another internal DN x7833

Opus: Can packetization time be changed (CUCM or SIP Normalization)?

Resolved! Implementing V.150.1 MER on CUCM 11.5 system w/ISR4431 Gateways

Web Ui for Cisco CP-9971 will not connect

Resolved! Upgrading 78XX Firmware

Resolved! ATA191 firmware update failure

Resolved! Calls to System Call Handler Route to Hunt Pilot but Not then to Related Voice Mail

Resolved! Call Handler to transfer hunt group

Resolved! Cisco CUCM with ISR 4331 FXO PSTN connection

PoE configuration for Cisco 7821

VoIP Cisco 8800 series Wired Ethernet Drops, Wireless stays

Cisco 4331 with log %FARM_DSPRM-6-CARDREMOVEINF

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