IP Telephony and Phones

Hello,i am facing some warnings in the ATA191 log: Dec 6 01:47:13 ATA191-MPP local1.warning vsock: fprv_eval_profile_rule(3106) FSTR_CFG_RULE: https://activate.cisco.com/software/edos/callhome/rc?id=$MAU:$SN:$PN&sw=$SWVER Dec 6 01:47:13 ATA191-MPP lo...

Hi,I've been struggle to find any cisco websites to download SIP firmware 7841 for CME, any of you know it or any suggest? Thanks.

I have inherited a customer that is using 2 CMEs on 2 sites. Call transfer is fine, calling between sites is fineThe issue is call pickup is not working for calls originating from the other site. ExampleSite A (Ex400) makes a call to site B (Ex600), ...

Hello,  I just replaced some older ISR with a new 4331 running following IOS-XE image: isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin.  I see in the debug ccsip messages that RFC2833 is correctly negotiated for DTMF between my device & the SIP...

Hellow.Is there a way on 12.5 CUCM, two Fanvil Devices, which are registered with the same DN to behave as one. For Example, if one of the two fanvil devices answers the call and then put it on Hold, the other to have the ability to take the call and...

Hello everyone,We have Directory Service URL configured in Enterprise Parameters, all is working fineI moved Directory URL files to another server for testing and try to configure it in my phone settings in External Data Locations Information Directo...

Hello dear Cisco friends,I am experiencing a strange problem and I have no clues on how to troubleshoot it. We have a Cisco environment composed of a UCM and a CCX (on-prem). Under certain circumstances, a user is no longer able to hear the ringing t...

Dear Guru,                We have a lot of agents has short calls and we need to know Who ended the call from agent side or from the customer side ? Cisco CUCM 12.5Cisco UCCX 12.5Standard License

Good morning. I'm having a bit of an issue with my Cisco 8865. For about 8 months, this phone as worked flawlessly with my Plantronics Voyager Legend headset. It always connected, disconnected, answered/released calls, etc. Just the other day, with n...

Hello everyone,We're currently in the process of upgrading our system from CUCM 12.5.1 SU3 to CUCM 14 SU3. However, before attempting the upgrade, we wanted to address an error message that has been persisting since the installation of 12.5.1, which ...