Other Collaboration Subjects

I am working on a complex dial plan solution for a customer, which will be used to place calls into the legacy PaBX. However we need to carry out some digit manipulation within the Route Patterns, for example if we dial 211234 we will need to change ...

Hi I've got IP Phones in 2 different regions, running accross a WAN link. I'm getting the problem that if calls between the 2 regions, that go on for more than a minute or so, then the calls fade out slowly (softer). Now I've heard of this before, bu...

My customer wanted to install a separate instance of attendant console at all of 24 remote sites. The company is about 1500 users with a 7835-2.4H publisher and one subscriber; all of the users are registered with the subscriber server. Can the serve...

Hi,When doing the following steps:1. Select Directories button on the ip phone2. Select Corporate Directory3. Scroll to a contact with an internal extension4. Select Dial in order to dial the contactWhen the phone is on-hook: it worksWhen the phone i...

Hi, does anybody know how many adress book entries the 7920 can handle? The manual does not offer any information.Any idea when the 7920 can handle XML?Thanks

Does anyone know of a product that can be used to record VoIP conversations which are not in a Call Center environment?Thanks

I want external users not to be able to reach extension 4002. However, I want internal users to be able to reach this extension. However, using the config below, it appears no one (internal or external) can reach extension 4002. Can I make it so that...

HiCCM 4.0(2a)Sr1, Unity 4.0(4)sr1. I tried to configure the attendant console with broadcast algorithm according to administration guide, however, if I dial the pilot number, the hunt group phones are not ringing while on the caller, it says "connect...

Now that Callmanager supports SIP when will it support authentication for SIP? Is there a way to use a SIP proxy in order to make calls to a third party vendor?

We have several phones (7060's and 40's) that when the CFwdALL button is pressed, the screen flashes like call forwarding was turned off, and it returns to the phone's home screen. No call forwarding can be set from the set. It can be set from the us...

CallManager 4.0(2a) sr1a with AD integrationI've run into a problem trying to update a user from CCMadmin where we're using AD for the LDAP. When we look up the user and click the box next to Enable CTI Application use box and click update, it retur...

Our Network structure:Call Manager1 in HKCall Manager2 in U.Sand the 2 call manager are clustered.If the user start the VPN and connect to HK Call Manager,then he can call to the Phones registered on HK Call Manager, but when try to call thoses phone...

Hello, Please look at my scenario below. My version of CCM is 3.3.4SR2. Any idea why the caller ID name does not display if a call is forwarded to another line on the same phone if the user is on the prime line and the prime line is called again?If I...