Other Collaboration Subjects

I have calls routing from one CME to another CME using a dial-peer statement. When those calls are not picked up I have another dial-peer to sendthe call to the CUE also on the other router. When I try to send DTMF to the voice mail it does not respo...

I have a Gatekeeper and Gateway with Private IP Address. I natted the GateKeeper adress on Public IP Address (My router is Router 2611).When making call everything is gone right but called party can hear me but i cannot hear it.When i used Winroute ...

I have a customer with 35 PC's w/IP Communicator as their primary phone. They are having problems with volume levels going up and down as well as static on inbound and outbound calls. I have lbeen looking into AtuoQOS on 2950-E switches. Any thoughts...

Hi,The Customer is considering CCME , CUE but also would like the following functionality.To be able to have clients dial into an IVR to activate calling cards. They would dial into an IVR, enter the card number. Then the system would return the re...

Hi I've been asked if it's possible for a CUE module to support multiple CCME integrations? I know full blown Unity can, but can't see any info on CUE doing the same. Do you know if this would be possible? Each CCME will be across the WAN.TIA,Mick

I have a new deployment of CCM 4.0(2a) for a company that is using a few CTI route points to forward internal extensions to external cell phones. When a caller calls in to the main receptionist desk and is transfered to one of these CTI route point,...

Want to do some test for SIP?1. Can I use two gateways to peer to peer like H323 to h323?2. If use CCM 4 SIP trunk, can I point to a sip gateway instead of SIP proxy?3. If CCM4 with a third party proxy server, are they compatible?Thanks

When the first line of a hunt group has an active call and a second call comes in, the attendant is unable to answer it. The first call is placed on hold then when an attempt to answer the second call is made, the incoming all moves to the next line ...

When we press QRT it just saids feedback submitted. There is no menu that displays. when we run report it saids there is no data or invalid data.There are a bunch of 1k files in QRT folder on each server.Any ideas?

Hi,I have a cisco gatekeeper and gateway.I registered the gateway to my gatekeeper with an h323 security policy so that nobody but me could be registered to the gatekeeper.The problem is that anyway everybody can send calls directly to my gateway usi...

we have emergency phones that when they go offhook need to dial 911 out the pots line in the same router. so far in my test lab i can get incoming calls (911 can call them back) but i can't get the analog phones on the fxs port to auto dial 911 when...

Hi all,I've got massive problems with the CiscoTSP and trying to dial contacts from within Outlook 2003 (on a windows XP machine). Since this is just about all the CTI integration that you can get since Charmed folded it's CME support :-(My problems ...

Cisco router 1760 is configured NTP master 3 as a NTP server. Configured the CCM ntp.con file according to Cisco NTP document to sync to server 1760 router, here is the ntp.conf file, the file is under winnt folder by default(not as cisco document sa...