Hi, I want install extended service. But i have one question : my customer has a cluster of CallManager. And where install extended service, on the publisher, on the subscriber, or both.Thank you for your help.ByeSébastien
when trying to add route [14-7]xxx getting error"Invalid data is found in Route Pattern. Range is improperly defined as left side is greater then the right side"where is mistake?We already have route pattern [13-8]xxxThanks
Hi.Is there a way I can find a document that list all Skinny Message ID available up to CCM 4.1 . I'm looking exactly for Message ID 0x120.Thanks in advanced,-Jose
Hello:I found this article in Cisco web-site: http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_configuration_guide_chapter09186a00801f11b0.htmlIt is about call blocking in a router. Is there an easier way to configure unwanted call blo...
Can CME be integrated with Unity/Exchange (or Notes for that matter) as UM. I KNOW it can be done in VM only, but can it be done with UM? Thanks in advance
Is it possible to import phones and users together and associate the user id with the phone as the owner? I've tried importing Phones-Users with the UserID defined in the BAT file, but when I look at the phone in CCM it does not show that UserID as ...
We have a direct dial number that is answered by a greeting we recorded. The issue that has been raised is once the recording is played and caller enters an extention that does not exist a system generated informing the caller that it was an invalid ...
I've had a request from one of my AC users to have some way of knowing who is online in their AC hunt group. I think it would be enough just to display the number of online agents, but more information would be preferable. Any suggestions?TIA,Jeff
I have current version P00306000400 on my 7960. CCM is version 4.0.1sr2a. I'm trying to upgrade to version 7.3. I unzipped the files into the TFTPpath. I changed the phone load name on the phone config page of CCM. All docs talk about a MGC<macaddres...
Hi,T1/PRI, I issued debug ISDN Q921, it always displayed the following messages:CPTORVG2#CPTORVG2#*Dec 13 21:42:35.218: ISDN Se1/0:23 Q921: S7_T203_EXPIRY: Lost communication with remote.*Dec 13 21:42:35.218: ISDN Se1/0:23 Q921: User TX -> RRp sapi=0...
Hi,we upgraded to 4.1(2), but in the RTMT now there are no graphs for registered phones and calls displayed.The graphs for memory and cpu are working.any ideas?
Anyone ever run into this one?The CDR tables on SQL are not getting filled.I see the following error in the CDRInsert trace.*ERROR* GetConnection ErrorCode [4060] [Failed to connect to datasource: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot...
I have a live implementation of ICM on version 4.6.2. I have a requirement from the call centre manager to produce historical (and live) statistics based on percentage of calls answered within defined time limits. For example, an SLA has been taken w...
