Problem: Cant transfer a caller directly to subrscibers voicemail. I receive "failed to transfer to voicemail" error. This happens when the attendant answers incoming call. presses the "Transfer to VM" button in the console application. Enters t...
I have two CCM clusters 3.3(2) and 4.0(2). The two CCM clusters are connected using two 6608 T1 ports with a QSIG trunk. The 3.3 cluster has Unity VM and the 4.0 cluster is programmed with the VM pilot point to go to the 3.3 cluster. The VM MWI is no...
I have recorded prompts for the Cisco IP IVR in 8KHZ 8 bit u-Law format. Unfortunately this setting is very noisy. I have been recording (for our old IVR) in 44KHZ 16 bit PCM format. Can the Cisco IP IVR utilize 44KHZ 16 bit PCM format or is 8KHZ 8 b...
We're rolling out a bunch of offices and I'm trying to find a resource that list NPAs and has some details about them. Basically, I need to know about the local area dial plan- what area codes exist in the local area, are all numbers 7 or 10 digit, ...
Hello eveyone,I have SDK installed, but when i tried to run this script: var s = new ActiveXObject("LDAPSearch.LDAPSearchList"); it said "Automation Server couldn't create object". Then I registered object using regsvr32, but still no result. Then I ...
hi,i have a script to implement our company logo as a service (idle url). the service is no prob, but the logo is displayed horrible. i tried many different fonts, but the result is the same. has anyone a tip which fonts is displayed well on the phon...
I have a two server setup. One is Unity Voicemail running active directory and the other is the call manager running version 4.0. The call manager is not currently part of the domain. The attendant console works fine except for the fact that there...
Morning All, I've searched around the forum to an answer to my question but I can't find a definitive answer. Ok here's my question. I have setup a VPN tunnel into our office and installed softphone version v1.3(3). I set the GETip.asp in the Network...
I know there is a document pertaining to changing the computer name of a Unity server, is there a document for changing the computer name of a CallManager also?Thanks, Jesse
Hi I'm looking for any documentation that will help me size IPVR's. Basically looking for the min, max number of ports per server. MCS or other Any help would be appreciatedThanks
Hi,I have a CCM 3.3 in production and a CCM 4.0 implementation. In some point some of my 7912 devices freeze and now when I try to turn it on, it remains steady red and green ligths with nothing on the screen.ThanksCesar Gabardo
Scenario: CCM with 2651XM PRI connects to Meridian1 , and meridian 1 has pstn access.All calls are ok between ip phone and pbx phones. Now they have a problem if they call park on PBX side, the ip phone can't retrieve it. In theory, it should work, r...
Does anyone know if there is a difference in bandwidth usage for port 1 and port 2 on the Cisco ATA 186? I have been hearing that port 1 uses less bandwidth. Is this true?
