Other Collaboration Subjects

Hi all,does anybody know what the official position of Cisco is regarding the openess of Skinny. In other words does any 3rd party product exist which implements the server side of skinny (to allow Cisco phones to be used with it)?We would like to im...

I have set up CDR on my Call Manager, but it is not giving me the information that I want. Is there a way to change the scale for traffic summary from one hour to maybe 5 or 15 minutes, or a way to build custom reports that I can dump to CSV format ...

I tried searching but no docs came up detailing the differences.

I have a remote site connecting to the central site via microwave. When I put an IP phone at the remote site the phone register but if I pick up the handset there is no dial tone and I can't make any calls. I have tried using other handsets but th...

I have 75 remote locations with local remote gateways, what is recommended to use the 9.@ route pattern(with route filters) or the exact match route pattern(9.XXXXXXXX and so on) CCM 3.3

Hi.. I am running CRA 3.1(2) sr3 and would like to setup VoIP Monitoring via the Dual NIC configuration. CCO has a document that states I have to play with the Registry in order to change settings for Monitoring via the second NIC.. Is this true?...

have a weird problem that existed on a CCM 3.1.3a system and still exists on 3.3.3sr4.dialing toll-free numbers is an issue for some linesfor example:dial 1-800-go-cisco (or any other toll free 800, 888, etc) from the first line and works, dial from ...

Hi I am in the process of migrating users from one CM cluster (CM3.3) to another and I would like to be able to take all their "Fast Dial" and "Address Book" entries. Can someone tell me where this information is stored and is it possible to export/i...

My customer wants a very simple call routing scheme. If there are no agents online then transfer to voicemail. If all agents are online but busy with other callers put caller in queue and send caller to next availbale agent.I can't figure out how t...

Can we just use a serial cable to connect between PBX voice system and CCM serial port for SMDI communication without using any external device, such as VG248, DPA?Thanks. No analog phones needed in IPT except for PBX phones still link to PBX. Obious...

Hi,I have successfully put the compnay logo with the idle functionnality of CallManager on a IP Phone. The only issue is that I have to press "Exit" softkey to stop the idle.asp script and start to dial a number. The end users don't like this method ...

I have read the Global Subscriber Manager tool.When I go to the GrantUnityAccess tool, it refers to NT4 but we are running with Windows 2000. Do we still have to do this step?I also need to be sure that this tool will import the user messages, name...

Can we have VM and UM user co-exist in Unity from license point? We have a customer who wants 50 users have UM , but the other 200 with VM only. Thanks

Hi,I've got a strange problem. I configured an 1760 PRI connection in MGCP and it's working fine. But on the CCM Administration, I see that the endpoints are not registered. Has anyone already seen this problem.I've the CCM 3.3(3)sr3 and IOS 12.2.15(...