Other Collaboration Subjects

One of our customers is having a problem that should be easily fixed - I just can't seem to find the right place to look. When doing the "Find" function on any of the pages, such as "Devices" or "Gateways" the customer reports that the bottom frame ...

Hi all,If I have two models MCS7835 and MCS7825, can I configure them as "callmanager clustering"??If yes, can I make as follows:MCS7835 as publisher, active call processing server MCS7825 as subscriber, standby call processing serverThanks all !!

In older versions of Unity, busy greetings didn't work. I don't think CallManger sent a fowarding reason to Unity.I was told by a TAC engineer recently that CallManager now sends forwarding reason. Will Unity understand that reason and play the busy ...

We had a problem with the database synchronization between Publisher and Subscriber so we were advised by TAC to upgrade the OS to W2000 SP 4. After the upgrade when we try to transfer a call sometimes we don´t hear the other person. Example:1)Ext. 3...

I have CM 3.3.3. Many people who have a shared line will see the envelope (indicating a message on one of the shared lines) and hit the message button. They will try to log in and end up locking someone else out of their mail box, usually a boss. C...

On a new installation if call manager 3.3.2 and unity 4.0.2 integrated into exchange 2000. When dialling the extension and getting unity greeting the server then replies "Sorry the the system is temporarily unable to complete your call please try ag...

I have CM 3.3.3 sr2 and it still did not fix the problem with FastDial on 7912. Anybody know when the fix is coming out?

Hi all,I have a new PRI voice circuit. I'm very new to PRI and am still getting up to speed. I want to have full inbound and outbound caller id including both name and number. Does it matter whether I use MGCP or H323?CCM = 3.3.3switch type = DMS100...

I keep getting a recording saying "this system is temporarily unable to complete your call" when I dial the number for a callhandler in Unity. All other callhandlers work fine. The only thing I see unusual is under messages on the callhandler, the me...

I am having voice quality problems that include echo and fading in and out of voice signal. It seems to only occur with one users phone. I have switched out the phone with no luck. This leads me to believe there may be a cabling/interference issue. W...

I notice this tool as part of the tools depot. Is this a hint that Unity should be restarted after so many days?????Just wondering

Is it possible to light the MWI on multiple phones for an extension which they do not have a line appearance? If so how? thanks,

Steps followed:-1. In unity saweb, pick up a Callhandler, go to profile.2. From the Options menu, click Recording Devices or Playback devices3. On the pop-up mention the extension and unity server name/ip address4. Click play recording, nothing happe...

I recently upgraded a customers CallManager from 3.2.2c to 3.3.3. After I completed the upgrade I was checking the pull down menus to make sure that everything was working properly until I came to Route Plan > Application Dial Rules. The screen th...

Hello, please I would like to know if there is any official book or preparation guide for the Unity exam, from cisco press or any other.Another question, which exam is preferrable for Unity, (UCSE)1.x (#644-101) (for Unity 4.x)or #9E0-805 UNITY, (fo...