Other Collaboration Subjects

One of my 7940 used to be working properly until recently when I rebooted it, it doesn't bootup properly. When I connect the UTP cable to it, there is light on the headset light for a sec and the cisco screen appears. However after 2 sec, the screen...

Dear all,My customer is running IPCC version 3.0(3a) and Desktop Administrator version 4.3.2.9. They use Wrapup and want to change the automatic state change value. I believe this can be done via an ICM timer but am having problems finding this param...

I have read a few posts regarding agents getting stuck in "Reserved" state, however, my issue is a little different.This issue only occurs with one phone which is a 7960 with a 7914 expansion module. (Not sure that info is relevant)When the agent tha...

Message length set to 1200 seconds. No limits on exchange, no warnings being issued to actual users. Pulled logs to customers desktop who will email them to me.

I am trying to import a bunch of users from Active Directory using the Bulk Import tool. Twice I have tried to run this and it hangs up at the same point, which is after about 5% of the "Synchronization" phase of the import. I see the tool read all...

We have the following:Brand new install of UVM Unity 4.0.2Exchange 2000Active Directory in Native ModeSeveral hundred users in AD containers other than UsersProblem:We want to import Exchange2000 users (about 40 users) into Unity. When the Unity SAW...

We have the problem where the transfer button in SOftphone. If you try to trnasfer the call ,the user still can hear you." Normally once you hit the transfer button,the user should be put on hold-but it does not , second when you dial the number you ...

Hi,I'm running a Unity 3.1(5) server and I was wondering if it was possible to backup the users and messages and import the data from a Unity 4.0(2) clean install.

I search example wich connect ALCATEL IP phone and cisco catalyst with power on lineThanks

Unity 4.0(3)When using Find & Select Subscriber Locator Screen, selecting a table entry from the search return we get Microsoft Internet Explorer popup warning message "Unable to resolve failover partner name to FQDN"Tried this on two seperate instal...

I have upgraded my 7940 phones to P00305000101 and now the MWI lamp does not light when a message is received. The envelope flashes and the message appears at the bottom of the display ("you have new voice mail") but the red light does not turn on. I...

Hi all,CCM 3.3.2 with enabled (default) call waiting feature send a busy tone to a user when he tries to call phone x. He should get a dialtone since only one line is engaged. Shared line is configured and this behaviour affects, so far I know, only ...

we have configured an mgcp gateway using a 1760 router and fxo vics when we make a call into the gateway to the programmed ip phone if you hang up from the outside calling party the ip phone stays held in a call state but when you hang up from the ip...