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I've run into this issue at two installations in the past month.Unity 4.02 and 4.03Unified MessagingExisting AD EnvironmentCustomer has modified AD to have display name file show as last name, first name.After Unity Import it appears that the Outlook...

I have one phone that can not see the corp directory. It was working well and still continues to work on all of my other phones. Just this one has the problem. CCM version 3.2.3es09.1 Phone load p00303020700 Any ideas?

I'm trying to get extension mobility working. I ran into a stag when the docs said to modify the properties on a user account in CCM admin. We have deployed the AD integration and now my user names don't display in CCM when I do a search. Any ideas?T...

Currently we use 9 as the access code. How can I get users to dial either 911 or 9911 to place emergency calls.Thanks

How to retrieve the license key info installed in cisco unity 3.1 (5) ?I don't want to check the features using the key dump utility.Any help appreciated. ThanksSenthil

I am looking for info on integrating ITS (CCM Express) with key systems using analog E&M ports. All the info I am finding is related to the full CCM product. How similar as these two products? Can I apply the CCM examples to CCM Express?Thanks,Die...

Is there any tool I can use on Unity or CCM to see how many calls are not being answered by users, and getting transfered to their voice mail.Management wants an idea of how often incoming calls get transfered to agent voice mail recording. Thanks

What some have been looking for:1. Add the following registry information[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]"Hardware"="MCS7835""Memory"="1024""Speed"="733"2. Download and run this upgrade file from cisco:win-OS-Upgrade.2000-2-3.exe3. A...

Can I use any backup file (from previous CCM version (3.2.x or 3.2.x) to restore a newer CCM version (3.3.x)?

I am new to these phones, so please bare with me.I have two locations. A and B. Users in location A have no problem making conference calls with their phones. But users in location B, when they push the conference button on their 7960s, nothing happe...

unity 3.15 and tts3000 engine. Customer is not happy with the voice. How can we change to a different person's voice? Thanks.

Has anyone installed CM 3.3.3 and then upgraded to sr1 and then discovered that StiBackup doesnt get installed? Very strange. Did Cisco take it out? I ended up downloading the exe from CCO and installing it manually.len

Dear all,My customer has Unity version 4.0.3. They are unable to reply or forward voice messages. When "reply" is selected, it says that "it is not possible to reply to this message" and when "forward" is selected, the system says "not a valid option...

Have a Gateway running IOS 12.2(11) T8. With a NM2v and Vic 2FXSGateway is configured for MGCP and i am tring to get the fax working through this.I have dial tone on the fax, but no faxes are incomming or going out. All other calls are fine. I have...

Is the 7960 phone SNMP compliant? Is the port (on the phone) for an additional PC, also SNMP compliant? We are doing automated asset discovery and need to know if the pc that is plugged into the 7960 will be able to be discovered using the SNMP proto...