Other Collaboration Subjects

I know these gateways are EOS but I would like to know if these gateways support G711 30ms packet size. I've have my PreferredG711MillisecondPacketSize set to 30 for h323 interoperability issues but for somereason when my 7960 phones place or receive...

I have installed ICD 3.0.2 against 3.2 Call Manager in our lab with media termination desktop licenses. Here is my scenaio: i log in the agent and make the agent ready. i place a call to a route point in icd. the call is then routed to the agent but ...

I am using Unity 3.1.3 that is supporting multiple opening greetings across multiple time zones. Is there anyway to setup different timezones similar to time groups in CallManager? I am worried that the voicemails will have the wrong timestamps in ...

Hi all,we're using CCM 3.2(2c) and a 3660 with BRIs (PSTN connection) and FXS interfaces as H.323 gateway. Due to billing requirements I now would like to access the FXS ports using MGCP. Does anyone know if it is possible at all (especially in CCM...

Hi,I got a Cisco AS5300 for VoIP.I sometimes get Switch Congestion errors (2A) without having lack of ports at that moment. I have 2 E1's connected to it (60 lines) and sometinmes get that error, despite the fact that half or more of the ports are fr...

I have a user that travels oversees regularly. He is complaining that when he is in the cisco unity system it does not pick up the option he is choosing on the phone. I have been unable to reproduce the problem, but oviously I have not travelled over...

This is a followup message to a previous one. I have installed the IP Plus (image c3640-is-mz.122-15.T) package, and still do not get voice port commands. I'm also rather worried about the lack of DSPs shown.Anyone have any ideas?test#sh verCisco Int...

Hi ,I have ICM 4.6.2 and CAD 4.2.1.3 .When the supervisor logs in she can see only the agents logged in and not the skills .I see the skills as N/A.Is there a way to see all the skill group on the supervisor desktop.Thanks in advance.

In my environment we aren't using the Web Attendant as any more then a visual tool. All the transferring, forwarding etc come from the 7960 on the receptionist's desk. From time to time the transfer soft key disappears. In order to get that soft k...

I actually found a solution at this URLhttp://www.cisco.com/warp/customer/788/AVVID/vmdisco30sec.htmlmy problem was 40 seconds and not 30.I dont understand why this fixed the issue. Does anyone have any ideas?What does that command actually do.

Config: Unity 4.01 DVD ver., CCM ver. 3.3(2) sp B, Attendant Console ver. 1.1(3)I want to make different announcements (i.e. busy announcement & Non office hour's announcement.) for a operator console (model=7960) that involves a hunting group of a ...

Hi !I need to read login information (time and date of action, user data, ...) on a IP tephone in a Call Manager with Extension mobility. Is there a system log,a database where this information are stored ? Or is it possible tobuild an application to...

Does Cisco support DID Director features (translate DID to DTMF so that it can be sent to a fax server via analog connections, and so that fax destination is maintained)???I have a customer w/ 8 analog ports (dialogic boards) and wants to route calls...

There is a known problem of users not being able to transfer calls with call waiting enabled and two active calls. The solution is to roll the second incoming call to a second line, which is not a problem. The question I have is this: is there a way ...