Other Collaboration Subjects

We have a customer with the IPCC 4.6.2 version on CallManager 3.14b. The customer has implemented individual queues for each of their Sale Persons DID numbers and they would like the queue statistics to include the DNIS infomration for the calls in ...

I have connect a interface E&m on 2600 router with e e&m on a Ericsson pabx.When i place a call from pabx to router all is good.When i place e call from router to pabx the phone recive the call but before a ring the conversasion down. Why ?

Can it be done with the IP Phone system or is this a feature that was not thought of. I have a user that is recieving Anonymous calls and would like to block them from her phone only at lest for awhile.Thanks

I have two vg200's running 122-8.5T with NM-HDV-2T1 and a ccm running 3.2. I've had the gateways set up as H323 and things were working fine. Over the Christmas break I thought I would try MGCP on the vg200's and see how it worked. Everything see...

Hi, I am having some issues with call manager setup. 1. I am not able to see incoming call number on IP Phone. I am using 2600 router with FXO ports configured as H.323 gateway. The caller-id is enabled by telco as I can see the number when I conne...

Would it be possible to use ATA 186 devices to be the analogue ports for integrating a legacy voicemail system to Call Manager. I understand that the SMDI interface will connect to the serial port on the CM, but on the configuration guides it only me...

Jeff,is there anything specific that has to be done if I want to upgrade out Unity server to SQL Service Pack2 with the new MS hotfix.I can't find anything on CCO that talks about the procedure for upgrading SQL SPs on Unity. Is it not a big deal. ...

If someone calls an subscriber, the subscribers greeting is played. After this greeting the system plays a greeting that you can leave your message after the signal tone. Is it possible to disable thie system greeting?Achim

HelloUnity 3.15 Stand Alone VM TSP 6.02b Ex5.5I have a requirement to alter the names of all subscribers at a customer site (700 subscribers) to a standard naming convention ( i.e JSmith to Smithj). Since i don't fancy trawling through 700 subscriber...

Hello.I had a VoFR topology working OK for about two years.I've now changed the equipment from a 2600 to an 1760 but kept the same configuration (both hardware modules and running-config).the only difference (beyond the 2600->1760) is that the IOS in...

What is the fix or patch needed to avoid problems with recent worms released that affect ms-sql servers ?Microsoft have the patch for ms-sql servers but i am not sure that it dont affect other components of callmanager.When i run WindowsUpdate from m...

What is a command to make a call from a router using cli.

Which download do I need off Microsoft.com? We're running SQL 2000 sp 1 right now. Do I just need sql2ksp3 or do I also need sql2kdesksp3.exe?Thanks

I am receiving the following error when I try to login in to the Cisco IP ICD Agent Desktop. "Unable to login agent due to problems in JTAPI or CM." Has anyone experience this problem?

Hi,Does anyone have or can point me to a best practices doc regarding IDS agent on callmanager? Or just have any sugestions?ThanksFrank