Other Collaboration Subjects

From a phone, after a message we can press 5 to forward a message... no problem. Light lights on target. Form outlook, we press the forward key an choose the person name from the global address book (they are a unity subscriber) and when the messag...

On a CCM 3.1, can the local administrator account password be changed? Is the password embedded anywhere in the software or services that would need to be changed or is just changing the password in the normal way, i.e. under Computer Management, eno...

How would I block certain number ranges (example: 900/976 numbers) on outgoing POTS dial peer using 36xx gateway. Can COR be used in routers other than AS5800? Is there any other way to do this other than using COR? There is no Call Manager involved ...

FOr some reason or another, we lost around 0% of our recorded names and greetings for our users. Nothing in any of the logs pointed that there was an issue. Also, can these wav files be restored or is this something that will be lost during recover...

I am sure this is a dumb question, but is it possible to change the number of rings by user? If so where should I look? Thanks.

Attempts to ForwardAll from an IP Phone yield a busy signal and "database unreachable" message on the phone's display. Any Idea's??Thanks

Hi,If I make a call from the PSTN (through a VG200 gateway connecting to CM with MGCP) to a phone A which has the CFNA set to another phone say B. If B is busy and A doesn't answer the PSTN user gets a fast busy or dead air when the call is hitting p...

Would anyone have an example of using Visual Basic to access skill group data with the CTIOS Client Library (4.6.2). I would like to be able to do this without using the ActiveX controls that come with the toolkit. Unfortunately, there are no exampl...

I have a AS5300 and one Bell T1 FGD trunk. But I cannot make a call. It seem signaling problem. Does anyone know the exact T1 configuration at the "controller t1"?

Hi,Our Customer has a large WIN2K Network.Now they are going for Unity (UM)3.1integrated with CM & with existing Exch2000 server.As per unity installation procedure we have to update the schema by running the ADSchemaUpdate.exe on schema master(whic...

Users must dial a 5 digit pin at the end of the number to make long distance calls. However, the Directory of placed calls shows employee's PIN as part of the string. Does anyone see a way around this?

Can Unity Distribution lists span multiple Unity Servers that have their message stores off box? All Unity servers will be a member of the same domain and will be using the same exchange servers. Also I have heard of the Unity networking applicatio...

When somebody is calling to 4-channel IP AutoAttendant (standard IVR script aa.aef) and is choosing "1" to switch to specific directory number (to specific IP Phone) the call is switched corretly but user on calling side hear "silence" (no ring-back ...

First attempt at configuring LLQ. Scenario is two buildings connect with a point to point T1. Main bldg has a Nortel PBX with their Reach Line Card and a Cisco 3640. Remote has a Nortel Remote Office 9150 and a Cisco 1751. Nortel stuff uses Diffserv ...

I have an ICS 7750 setup with POTS lines coming in. We are switching to a PRI with DID's supported. Does anybody have a sample config of how to do this? I would greatly appreciate it. I have looked through CIsco's site, but I was unable to find a sam...