Other Collaboration Subjects

I am having difficulty figuring out how CTI ports are selected in the following scenario:* Two IPIVRs (CRA 2.2.2c)* Two CallManagers in one cluster (CM 3.1.4)* Each IPIVR is using the same JTAPI user (IVRUser, very original) to connect to BOTH the Pu...

I have posted the simmilar question before. But I input wrong information there. Here is my new question.My customer experienced low volume for all the system greeting and user greeting. I adjusted volume to -5, everything is fine except for prerecor...

How can I adjust overall playback volume for dialogic card?Is there a registry value that I change?

Is there a Viemail msi package available for those win2k/Active directory customers who wish to distribute via group policy?

Hi,I have a PRI with MGCP enabled (Pribackhauling) 12.2.11T, 3640, and I have to keep putting the "echo-cancel coverage 16" under the voice port, when I reload the router, the mgcp removes this configuration, I cannot locate this in Call Manager to e...

I'm trying to install unity 2.4.6-161 on a new system. Near the end of the install, the setup return the following error"Field name put_Version could not be saved to security key"The setup seems to read the key fine as it saw the serial number and t...

I have an analog phone that has a message waiting lamp, but I have been unsuccessful in getting it to light up. I know the VG248 can do it, but can an FXS port in a 2600 using MGCP pass MWI? If so, what's the trick? Thanks!!

Scenario:Two Unitys, Primary and Failover. During the course of the day, Unity 1 is accidently unplugged from the network. Unity 2 takes over answering calls as expected. Unity 1 thinks it is still running but has not network connection. Before t...

After the setup of our MCS 7835 Unity server using the (Rapid Deploy) application we noticed that the drives were partitioned as follows C:4gigabytes and D:12,9 Gigabytes which left us with not enough drive space to install the Unity Software on the...

I need to change the Cisco CallManager Name. Not the server name, but the name of the CallManager in the CM Administration tool. CallManager Administration...System...CallManager...The name that was used during the installation of the system i...

I cannot seem to set up the BRI 2 S/T CARD in our 4224 IAD as gateways on the callmanager . only PRI's and T1 are catered for. ? Callmanager ver is 3.21can anybody help ?

Dear Sir/Madam: This is a rough description of our VOIP network, which I need to enhance the performance and security by controlling it from a single point of exposure. We have a VOIP network with gateway-to-gateway interacti...

have somebody can help me.because my MCS Windows2000 server be attack by virus.I want to use virus protection software.have somebody can give me suggest.thanks a lot.

Upgraded CCM to 3.2(2c) and all of our translation patterns are now locked to "Urgent Priority" and we cannot create translations without this option being locked. This creates problems with speed dials and DNIS digits that are translated b/c if the...

Ok I have a Unity Server(in its own domain) and callmanager at 1 site with a t1 connection to the main site where exchange 5.5 is located on a nt4 domain. HTere is no ip telephony at the main site. The customer wants to go to Unified Messaging. My qu...