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Hi,I've got a problem with CDR logging with my CallManager 3.1 publisher. When we try to see CDR table by doing:Start->Programs->Microsoft SQL Server 7.0->Enterprise Managerand select CDR table, we get an error message:"The SQL Server <servername> is...

I have read most of the posts regarding memory leaks and the ones that discuss store.exe, but none of them seem to work for me. I have a 5 user Unity system with 5 User Exchange 2000 on the same box. Unity seems to stop responding when store.exe ge...

if my voip network is big,and the AS5300 connect to the ISP's PSTN switch, shoud i consider the SS7,the diagram is :telephone-----PSTN---AS5300--IP WAN----AS5300--PSTNany suggestion?what situation i must consider the SS7Thank you in advance

Back when CM3.2 first came out - one of our TAC engineers on a seperate CM case cautioned against an upgrade because of "unresolved Unity issues that might affect us" - I've never seen anything that would indicate this since other than the MWI partio...

Hi,<br>Cisco Unity 3.1(1)<br>Requirement--I have configured the opening greeting so that when the user presses 1,the sales(name of the handler) call handler must get activated & call should transfer to an extension(not voice mail)& if the user is not...

I have a 3640, I am buying an E1 card i.e, NM-HDV-2E1 for voip. I need an IOS that can support that, my email is mojeks@hotmail.com

When calling out on a softphone, I cannot seem to get audio to work on my end during an external phone call. You can hear the other person but no matter what, they cannot hear me. The call does not drop at all. Any ideas?

I have modems connected to the pots ports of fxs blade in cat 6509 somtimes when I dial another modem it keeps trying to negotiate connection.Other times they connect straight away.Is there any settings that need to be tweaked to fix this.

We have a customer who had V3.0.11 Call Manager with Web Attendant and we recently upgraded to V3.1.3a SP C. The receptionists tend to use the phone to answer calls rather than the WebAttendant console and only use the console to look at the line sta...

Hi all,<br><br>Very strange problem with Unity (2.4.6.161) here....<br><br>Last Christmas we had a south african girl working for us as a temp receptionist. Now during her few weeks with us she recorded our "we are closed for Christmas" greeting mess...

In the Unity installation guide it states that when installing AD on the Unity server in a voicemail only configuration to select ‘Permissions Compatible with Pre-Windows 2000 Servers’. It also states that Unity will not work if you select ‘Permissi...

setup:siemensA--1751---64K---1751--siemensBVOIP end to end is ok. local phones on A can call Band vice versa.Problem:when a phone on A calls a phone on B and vice versaonly the "calling number" appears on the display, instead of the name of the perso...

Can someone help me with this issue? The LFExGateway service on our Unity server keeps getting the Dr.Watson sharing violation error when it try to start. Any input is appreciated.<br><br>Dave<br><br>

I have several users that have had the following scenario. Someone will leave them a message at say 1:15 PM on Monday. They do not have an MWI lit or receive the message by say 4:00 PM monday. They receive another message Tuesday AM, at which poin...

I want to block specific incoming calls that have caller ID's. We are running Unity 2.4.6.102 for the auto attendant and using CCM 3.0(9). Is there a way to send certain callers to a busy or disconnect tone. We have a terminated employee who keeps ...