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Does anyone know how to fix the problem with "Unity 2.4 Build 2.4.6.135" recognizing e-mail receipts as voice mail when v-mail is accessed from the phone?I was told by TAC it will be fixed when I upgrade, but guess what, the problem still their.Thank...

Has anyone had any success running SRST on a 26XX or 36XX router running IOS 12.2(2)XG? I loaded the IOS on my 2600 and noticied the commands are available but the doc's on cco do not mention that SRST is supported on the 26XX or 36XX with the 12.2(2...

I'm sure this has been asked before, but I keep getting this question from receptionists...."When I'm doing transfers & the person that I'm transferring to doesn't want to speak to the caller -- just send them to voicemail -- how do I transfer them d...

We are using CM 3.11 with unity 2.46 and an H323 Gateway IOS 12.1(3a)XI5. Currently when you call the automated attendant from Outside (Pstn) you do not hear ringback when you are transferred to an extension/DN. We went with the above IOS to remedy...

For both Call Manager and Unity, what underlying software do I need?1. Do I need a copy of win2k/NT4?2. Do I need a copy of Exchange for Unity?

i have a customer with a cetralized call manager. At the remote sites, I have a VG200, a 2924, and a 1750. Obviously, the 1750 is the WAN router and the VG200 is the local gw. EVERY time the gw looses its connection to Call manager (any type of WAN o...

I am trying to establish call forwarding option on my AS5300 box and Cisco ATA 186. AS5300 is acting as a VoIP gateway. Here is few scenarios:Let's say Telco assigned me next DID's212-777-0000 to 212-777-0099. I am getting DID's through PRI connected...

I would like to forward busy or no answer calls to my voice mail. For example ,for a specific directory number the voice mail number is 4009#8396#.But the octothorpe(#) character identifies for Call Manager the end of the dialing sequence.How could I...

Hi.Does anybody have this problem...?I have CM 3.1.13640 with NM-2V + Vic-2FXO + VIC-2fxs + IOS - c3640-jk8o3s-mz.122-2.XA.binHere config:mgcpmgcp call-agent 192.168.111.10 service-type mgcp version 0.1mgcp dtmf-relay voip codec all mode out-of-bandm...

What is the maximum concurrent callscan the as5400 support using E1 R2s ?

Hello , I am testing a VG200 with 4 fxo cards using mgcp on the call manager 3.1 . When i place a call from the pstn to the ip phone and hang up the port does disconnect . WE are running vg200-i6s-mz.121-5.T9.bin. I have found info on fxo problems bu...

Where could I find a document with all service parameters and their descriptions? For example, CM online elp system does not have a description for "ConnectedStationsKeepAliveCount".What I'm trying to find is . . . is there a way to keep the phones u...

Hi<br><br>I am testing an installation with unity 3.0 and exc 2k on a separate box. I<br>install exchange 2k on box A and on box B I install the first part of the setup<br>of unity. When I reboot and I go to the second part of the setup where I point...

I have read all related posts to this issue and we have verifyed everything is in accordance. When we try to import an individual user from with in Unity SAadmin or from the bulk import utility, we only see 3 out of over 1000 users. The Unity Serve...

I have heard a rumor that Unity can now use POP3 mail for unified messaging. Does anyone know if this is the case? If so, are there any docs on how to do it?<br>Thanks,<br>alan<br><br>