Other Collaboration Subjects

I need to develop custom reports for both incoming and outgoing calls. I've seen that all incoming calls to PSTN are recorded into CDR database but outgoing calls are not stored.Is there somewhere else where I could find outgoing calls information? M...

I configure a gateway in my call manager to register with a gatekeer. The registration is ok. I put a sniffer in the middle and i see a lote of packets exchanged beteween the gateway and the gatekeeper. Those packets are admisson request and admissio...

We are using this product to monitor a H323 Gateway. My question is, can we monitor the amount of channels that are being used on a specific pri?

I have ccm-manager configured on my redundnat gateways. Several times per day, it fails over to the redundant ccm. See config below from my gateway.ccm-manager switchback immediateccm-manager redundant-host 10.108.0.10ccm-manager mgcpccm-manager musi...

Does anybody know if there is a way to block unknown caller id calls in CallManager 4.1(3)? We are running MGCP on our PSTN gateway.

Hi,I have lots of CTIManager errors in the EventViewer and it seems that it's a directory issue. I'm trying to run avvid_save and I get the following error "ldap_simple_bind : invalid credentials". I can't log in the DC Direcory Administrator either,...

Does somebody know how to configure 2 ActiveDirectory server in the config of CM directory plug.ins. The 2 server host the same AD information, I want a solution if my first (Master server ) is down the second (slave server) will respond to the ldap...

Hi,We have some ATA's running with callmanager. Sometimes incoming faxes are not fully completed.We receive most of the time just a half page. Sending : same problemAudio mode is already on 12 for the fax port.any suggestions? (latest ATA firmware al...

Hi,I'm having a bit of an issue with the Call Back feature. When you activate Callback on an extension and it becomes availible you get the message but when you press dial all you get is dial tone.Has any one see / fixed this issue?We're running CCM ...

Hi, trying to get direct access from pstn to internal extensions I used translation rules applied to dial-peers.The problem is that with this configuration just one incoming call can be received at a time.the following config is the one that I've tes...

s there any CCO document where I can find information about HIPAA rules for Cisco Unity Voice mail Only and Cisco Unified Messaging. I heard lot of government agency require not to be able to access (VoiceMail or TTS) even the Call Manager administra...

HI413sr1 2CM (pub/sub cluster) w/ H323 GW 12.3.14Toutbound calls are fine but inbound has the following problem:1. When I setup my dial-peers to prefer the pub, all in/out works fine2. When I change the preference command to prefer the sub, inbound p...

Hi,We have a customer with a existing Exchange 2003 server which they would like to integrate with a new Unity 4.1 Voice Mail only deployment.Is Exchange 2003(offbox) compatible with Unity 4.1 Voice mail only implementation. Any help will be apprecia...

Hi,I would like some advise on the best practice for seperating vocie and data. I am using a 2811 with a NM-ESW-16 module. I have seen examples of sub interfaces is this the best way to configure, if so are there any issues with doing this?

Please forgive the noob question, I have a requirement from a customer who is asking the following:"Has Cisco tested/qualified this GTWY with the DMS version of RLT."I can't find any information regarding this, can anyone comment on it? Thanks in ad...