Small Business Support Knowledge Base

This document contains the steps for configuring the SA 500 to work with a Shrew Soft VPN Client.

Cisco’s Small Business Support Center (SBSC) fully supports the Cisco applications listed in Table I on the UC540/UC560. For other third-party applications listed in Table II, support is limited to ensuring the correct function of the UC540/UC560 and...

The SBCS Solution can be integrated with the Cisco SPA8000 and the Cisco VG224 Voice Gateway. Each one offers distinct advantages. Both provide additional FXS ports that can be used to support legacy analog phones or faxes, while offering a smooth tr...

Project "Payton" overview, incl. products, highlights, transition plan and ID's.

How to give line presence to a UC500 series by using CCA 3.0.1. This will give you the ability to add FXO line presence on the PBX configured UC500.Enjoy

1.     Can you configure Userwise or IPwise different internet access policy? Different users get different set of internet access.The SA500 will allow you to designated trusted users by IP address.  These users will bypass the Protectlink URL filter...

Please generate the necessary XML file for my SIP provider, Bandwidth.com.  My email address is jthompson@tcgamerica.comParameterValueCommentName of ITSPBandwidth.comEnter name as you would like to see it in CCA drop down, please keep this as short a...

Use this document to generate paper templates for your SPA509G IP phone.Special thanks to Kerry for putting this together and sharing with the Community.<end>

Use this document to  generate paper templates for your SPA501G IP phone.Special thanks to Kerry for putting this together and sharing with the Community.<end>

Use this document to generate paper templates for your SPA500S Attendant Console sidecars.Special thanks to Kerry for putting this together and sharing with the Community.<end>

Unified Communications 320W model supports configuration of SIP trunks for Internet Telephone Service Provider VoIP telephony services. Configuration of SIP trunks are done via the Configuration Utility by any partner deploying Cisco UC320.Cisco main...

Provided by: Clare Jenkins, FutureLineUC320W  FW release: 2.0.5(6)Provider: Generic SIP ProviderDescription: FuturelineProxy: uc.voice.futureline.net.ukRegistration:  Un-check (peer-to-peer SIP trunk, no registration)Outbound Proxy: uc.voice.futureli...

I purchased the ProtectLink Gtw Service in 2010 that expired on 12/31/2010.  I decided that I didn't need the e-mail protection part and just wanted the web site filtering so I purchased a 3-yr. ProtectLink Web license. I have registered and activate...

upgrade to 2.0.6 from market trial

This document describes the differences between the new Cisco SPA525G2 and the older SPA525G.Essentially, from a testing and configuration point of view, the SPA525G2 is identical to the SPA525G, aside from the enhanced Bluetooth functionality descri...